IT05464: SETUP DOESN'T CHECK FOR UNSUPPORTED OS

4.7.0.3-SterlingConnectDirectforMicrosoftWindows-x86-fp0003
4.7.0.3-SterlingConnectDirectRequesterStandAlone-x86-fp0003
4.7.0.3-SterlingConnectDirectSDK-x86-fp0003
4.7.0.3-SterlingConnectDirectforMicrosoftWindows-x86-fp0003-if002
4.7.0.3-SterlingConnectDirectRequesterStandAlone-x86-fp0003-if002
4.7.0.3-SterlingConnectDirectSDK-x86-fp0003-if002
4.7.0.3-SterlingConnectDirectforMicrosoftWindows-x86-fp0003-if005
4.7.0.3-SterlingConnectDirectforMicrosoftWindows-x86-fp0003-if012
4.7.0.3-SterlingConnectDirectforMicrosoftWindows-x86-fp0003-if015
4.7.0.3-SterlingConnectDirectforMicrosoftWindows-x86-fp0003-if020
4.7.0.4-SterlingConnectDirectforMicrosoftWindows-x86-fp0004
4.7.0.4-SterlingConnectDirectSDK-x86-fp0004
4.7.0.4-SterlingConnectDirectRequesterStandAlone-x86-fp0004
4.7.0.4-SterlingConnectDirectforMicrosoftWindows-x86-fp0004-if007
4.7.0.4-SterlingConnectDirectforMicrosoftWindows-x86-fp0004-if016
4.7.0.5-SterlingConnectDirectforMicrosoftWindows-x86-fp0005
4.7.0.5-SterlingConnectDirectSDK-x86-fp0005
4.7.0.5-SterlingConnectDirectRequesterStandAlone-x86-fp0005
4.7.0.4-SterlingConnectDirectforMicrosoftWindows-x86-fp0004-if023
4.7.0.5-SterlingConnectDirectforMicrosoftWindows-x86-fp0005-if006
4.7.0.5-SterlingConnectDirectforMicrosoftWindows-x86-fp0005-if013
4.7.0.5-SterlingConnectDirectforMicrosoftWindows-x86-fp0005-if016
4.7.0.5-SterlingConnectDirectRequesterStandAlone-x86-fp0005-if016
4.7.0.5-SterlingConnectDirectSDK-x86-fp0005-if016
4.7.0.5-SterlingConnectDirectRequesterStandAlone-x86-fp0005-if025
4.7.0.5-SterlingConnectDirectSDK-x86-fp0005-if025
4.7.0.5-SterlingConnectDirectforMicrosoftWindows-x86-fp0005-if025
4.7.0.6-SterlingConnectDirectforMicrosoftWindows-x86-fp0006
4.7.0.6-SterlingConnectDirectRequesterStandAlone-x86-fp0006
4.7.0.6-SterlingConnectDirectSDK-x86-fp0006
4.7.0.6-SterlingConnectDirectforMicrosoftWindows-x86-fp0006-if005
4.7.0.6-SterlingConnectDirectRequesterStandAlone-x86-fp0006-if005
4.7.0.6-SterlingConnectDirectSDK-x86-fp0006-if005
4.7.0.6-SterlingConnectDirectforMicrosoftWindows-x86-fp0006-if006
4.7.0.6-SterlingConnectDirectforMicrosoftWindows-x86-fp0006-if012
4.7.0.7-SterlingConnectDirectforMicrosoftWindows-x86-fp0007
4.7.0.7-SterlingConnectDirectSDK-x86-fp0007
4.7.0.7-SterlingConnectDirectRequesterStandAlone-x86-fp0007
4.7.0.7-SterlingConnectDirectforMicrosoftWindows-x86-fp0007-if001
4.7.0.7-SterlingConnectDirectforMicrosoftWindows-x86-fp0007-if009
4.7.0.7-SterlingConnectDirectRequesterStandAlone-x86-fp0007-if009
4.7.0.7-SterlingConnectDirectSDK-x86-fp0007-if009
4.7.0.7-SterlingConnectDirectforMicrosoftWindows-x86-fp0007-if016
4.7.0.7-SterlingConnectDirectforMicrosoftWindows-x86-fp0007-if018
4.7.0.7-SterlingConnectDirectforMicrosoftWindows-x86-fp0007-if021
4.7.0.7-SterlingConnectDirectforMicrosoftWindows-x86-fp0007-if023

APAR status

• Closed as program error.

Error description

• Connect:Direct for Windows 4.7.0.0 is not supported on older
  Windows OS, like Windows XP or Windows Server 2003. However
  Setup doesn't check the OS and prevent the installation.  While
  the installation or upgrade may complete successfully, the
  product cannot be run at all.
  

Local fix

• STRRTC - 448109
  VF / VF
  Circumvention: None
  

Problem summary

• Users Affected:
  Sterling Connect:Direct for Windows 4.7.0
  
  Problem Description:
  Setup allows installation on unsupported Windows OS. While the
  installation or upgrade may complete successfully, the product
  will fail to run.
  
  Platforms Affected:
  Windows
  

Problem conclusion

• Resolution Summary:
  Updated the minimum OS requirements for Setup to match the
  Release Notes: Microsoft Windows 7, Microsoft Windows Server
  2008 R2 or higher (VersionNT>=601).
  
  Delivered In:
  Sterling Connect:Direct for Windows 4.7.0.2
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STR CD FOR WIND

• Fixed component ID

  5725C9908

Applicable component levels