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IT04463: SETUP_*.SH MIGHT FAIL WITH FMM1255E AND FMM2012E

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APAR status

  • Closed as documentation error.

Error description

  • The setup.sh script of Tivoli Storage FlashCopy Manager for Unix
    Version 4.1 cannot find the path to libjli.so.
    
    This problem is limited to installations on HP-UX operating
    system
    in combination with XIV storage systems.
    
    Customer/L2 Diagnostics:
    Standard output of setup.sh may show the following output
    In this example setup_ora.sh was run to protect SAP on HPUX and
    XIV:
    FMM6959I Script
    'LD_LIBRARY_PATH=/oracle/BID/11202/acs/jre/jre/lib/IA64N:/oracle
    /BID/112
    02/acs/jre/jre/lib/IA64W:/oracle/BID/11202/acs/jre/jre/lib/IA64N
    /server:
    /oracle/BID/11202/acs/jre/jre/lib/IA64N/jli:/oracle/BID/11202/ac
    s/jre/jr
    e/lib/IA64W/server:/oracle/BID/11202/acs/jre/jre/lib/IA64W/jli
    /oracle/BID/11202/acs/jre/jre/bin/java  -jar
    /oracle/BID/11202/acs/storageadapters/xiv/XivAdapter.jar -f
    checkpw'
    returned with code 137.
    FMM6958I Output from script:
    /usr/lib/hpux32/dld.so: Unable to find library 'libjli.so'.
    
    FMM6960E Non-zero return code from script
    'LD_LIBRARY_PATH=/oracle/BID/11202/acs/jre/jre/lib/IA64N:/oracle
    /BID/112
    02/acs/jre/jre/lib/IA64W:/oracle/BID/11202/acs/jre/jre/lib/IA64N
    /server:
    /oracle/BID/11202/acs/jre/jre/lib/IA64N/jli:/oracle/BID/11202/ac
    s/jre/jr
    e/lib/IA64W/server:/oracle/BID/11202/acs/jre/jre/lib/IA64W/jli
    /oracle/BID/11202/acs/jre/jre/bin/java  -jar
    /oracle/BID/11202/acs/storageadapters/xiv/XivAdapter.jar -f
    checkpw'.
    FMM1255E The process cannot continue. Reverting changes.
    
    FMM2012E Passwords do not match. Try again.
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage FlashCopy Manager for Unix Version 4.1 on HP-UX
    
    Initial Impact:
    Low
    
    Additional Keywords:
    TSM FCM HPUX java runtime 32bit security setup_ora.sh
    setup_db2.sh
    

Local fix

  • Edit /etc/dld.sl.conf to include the following paths:
    <instance-specific installation directory>/jre/jre/lib/IA64N
    <instance-specific installation
    directory>/jre/jre/lib/IA64N/server
    <instance-specific installation directory>/jre/jre/lib/IA64N/jli
    
    Examples of the <instance-specific installation directory>:
    - (DB2) Instance owner $HOME directory/sqllib/acs/
    - (Oracle) Instance owner $HOME directory/acs/
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of Tivoli Storage FlashCopy Manager for UNIX v3.1,     *
    * v3.2 and v4.1 on HP-UX using XIV storage                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Edit /etc/dld.sl.conf to include the following paths:        *
    * <INSTANCE_DIR>/jre/jre/lib/IA64N                             *
    * <INSTANCE_DIR>/jre/jre/lib/IA64N/server                      *
    * <INSTANCE_DIR>/jre/jre/lib/IA64N/jli                         *
    * <INSTANCE_DIR>/jre/jre/lib/IA64W                             *
    * <INSTANCE_DIR>/jre/jre/lib/IA64W/server                      *
    * <INSTANCE_DIR>/jre/jre/lib/IA64W/jli                         *
    *                                                              *
    * Examples of the INSTANCE_DIR:                                *
    * DB2: Instance owner $HOME directory/sqllib/acs/              *
    * Oracle: Instance owner $HOME directory/acs/                  *
    * See IBM Tivoli Storage FlashCopy Manager Installation and    *
    * User's Guide for UNIX and Linux to find correct INSTANCE_DIR *
    * for specific application                                     *
    ****************************************************************
    

Problem conclusion

  • Updates will be made to the Tivoli Storage FlashCopy Manager for
    UNIX Pre-Installation Checklist to document correct
    configuration of dynamic loader on HP-UX
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT04463

  • Reported component name

    FLSHCPY ORACLE

  • Reported component ID

    5608AC6OS

  • Reported release

    41H

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-09-22

  • Closed date

    2014-12-03

  • Last modified date

    2014-12-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS36V9","label":"Tivoli Storage FlashCopy Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.1","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
03 December 2014