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IV66557: AFTER RUNNING MIGRATE-EXPORT, USERS CANNOT LOG IN

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • After running migrate-export many times over a period of time,
    users are
    unable to log in to the portal client. The portal server log
    shows many
    messages like the following:
    
    ERRMSG: Warning: 100 active connections. Retry #4 on datasource
    'TEPS'
    
    RECREATE INSTRUCTIONS:
    - start the portal server
    - run the migrate-export script
    - from db2 prompt, enter 'list applications'
    - result will show open connections from KfwServices
    - run migrate-export script again
    - run 'list applications' again
    - result will show an increase of one in open connections from
    KfwServices
    - if run 100 times, the 100 active connections error will appear
    

Local fix

Problem summary

  • Users are unable to log in to the portal client.  The portal
    server log shows many messages similar to the following:
    
    ERRMSG: Warning: 100 active connections.  Retry #4 on datasource
    'TEPS'
    
    The problem may start during an execution of the migrate-export
    script.
    

Problem conclusion

  • Fixed an issue where the portal server was not releasing
    connections to the portal server database.
    
    The fix for this APAR is contained in the following maintenance
    packages:
    
      | fix pack | 6.3.0-TIV-ITM-FP0006
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV66557

  • Reported component name

    TEPS

  • Reported component ID

    5724C04PS

  • Reported release

    630

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-11-06

  • Closed date

    2015-08-11

  • Last modified date

    2015-12-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TEPS

  • Fixed component ID

    5724C04PS

Applicable component levels

  • R630 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSCTLMQ","label":"ITM Tivoli Enterprise Portal Server V6"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"630","Edition":""}]

Document Information

Modified date:
10 December 2015