Troubleshooting
Problem
New connections to a database may hang when using Vintella Authentication Services plug-in with DB2 V9.5 or higher.
Symptom
New connections will hang when attempting to authenticate the user. If the stacktrace of the db2agent connection is captured using "db2pd -stack <eduid>" you may see the most recent function calls as:
vas_db2_plugin_outcall_getgroups
vas_db2_plugin_lookup_groups
[{"Product":{"code":"SSEPGG","label":"Db2 for Linux, UNIX and Windows"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Security \/ Plug-Ins - IBM Suplied\/Default","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"9.7;9.5;10.1;10.5","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
30 April 2025
UID
swg21571620