Fixes are available
APAR status
Closed as program error.
Error description
ITNM 3.9 FP3 ------------------ Description: The problem is that discovery keeps on taking longer and longer the more often it runs. Let's have a look at the following example (it happens for all the domains, the extract is taken from the disco trace file in Domain First time, it takes about 2,5 hours: Standby Phase 0 Completed. Data Collection Phase 1 Starting Thu Dec 13 18:00:00 2012 Data Collection Phase 1 Completed. Data Collection Phase 2 Starting Thu Dec 13 18:36:31 2012 Data Collection Phase 2 Completed. Data Collection Phase 3 (Final Collection Phase) Starting Thu Dec 13 19:11:01 2012 Data Collection Phase 3 (Final Collection Phase) Completed. Data Processing Phase -1 Starting Thu Dec 13 19:21:52 2012 Discovery Status Update Completed. Working Entities Table Population Starting Thu Dec 13 19:21:52 2012 Working Entities Table Population Completed. Containment Building Starting Thu Dec 13 20:01:07 2012 Next time, it takes about 4,5 hours: Standby Phase 0 Completed. Data Collection Phase 1 Starting Fri Dec 14 18:00:08 2012 Data Collection Phase 1 Completed. Data Collection Phase 2 Starting Fri Dec 14 19:01:52 2012 Data Collection Phase 2 Completed. Data Collection Phase 3 (Final Collection Phase) Starting Fri Dec 14 19:34:07 2012 Data Collection Phase 3 (Final Collection Phase) Completed. Data Processing Phase -1 Starting Fri Dec 14 19:44:02 2012 Discovery Status Update Completed. Working Entities Table Population Starting Fri Dec 14 19:44:02 2012 Working Entities Table Population Completed. Containment Building Starting Fri Dec 14 21:56:21 2012 and this goes on and on (~5,5 hours): Standby Phase 0 Completed. Data Collection Phase 1 Starting Sat Dec 15 18:00:14 2012 Data Collection Phase 1 Completed. Data Collection Phase 2 Starting Sat Dec 15 18:34:46 2012 Data Collection Phase 2 Completed. Data Collection Phase 3 (Final Collection Phase) Starting Sat Dec 15 19:08:55 2012 Data Collection Phase 3 (Final Collection Phase) Completed. Data Processing Phase -1 Starting Sat Dec 15 19:19:29 2012 Discovery Status Update Completed. Working Entities Table Population Starting Sat Dec 15 19:19:29 2012 Working Entities Table Population Completed. Containment Building Starting Sat Dec 15 22:18:35 2012
Local fix
Customer scripts/stitcher to restart ncp_disco and ncp_d_helpserv processes before a new discovery cycle.
Problem summary
**************************************************************** * USERS AFFECTED: * * All ITNM 3.9 users * **************************************************************** * PROBLEM DESCRIPTION: * * DISCOVERY TIME INCREASE AFTER EACH FULL DISCO PROCESS. * * The problem is that discovery keeps on taking longer and * * longer the more * * often it runs. * **************************************************************** * RECOMMENDATION: * * fixpack | 3.9.0-ITNMIP-FP0004 * ****************************************************************
Problem conclusion
Code has been fixed to improve discovery time.
Temporary fix
Comments
APAR Information
APAR number
IV43944
Reported component name
TIV NETWK MGR I
Reported component ID
5724S4500
Reported release
390
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-06-11
Closed date
2014-04-09
Last modified date
2014-04-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV NETWK MGR I
Fixed component ID
5724S4500
Applicable component levels
R390 PSN
UP
R390 PSY
UP
R401 PSN
UP
R401 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.9"}]
Document Information
Modified date:
02 October 2021