Troubleshooting
Problem
When running any IBM Rational Synergy commands that call the ccm_platform file, you get an error, unrecognized host architecture. The issue happens on Solaris only.
Symptom
The ccmsrv commands will fail with errors like this:
ccmsrv status
ccm_platform: unrecognized host architecture.
:$ ccmsrv quiet
ccm_platform: unrecognized host architecture.
[{"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF027","label":"Solaris"}],"Version":"7.1;7.1.0.1;7.1.0.2;7.1.0.3;7.1.0.4;7.1a;7.2;7.2.0.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
22 December 2020
UID
swg21569592