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IV38546: BES CLIENT SERVICE SHUTTING DOWN ON WINDOWS 2008 SERVER.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • BES Client service shutting down on Windows 2008 Server. The
following error in the log:
"Client shutdown (Unexpected error while evaluating relevance)."

These Client shutdowns are alsways immediately preceded by
error:

"Unhandled error in background evaluation: Windows Error
000006bf: The remote procedure call failed and did not
execute."

The fix for this is in version 9.0. The customer has indicated
he does not know when they will be moving to version 9.0 and has
asked if he can have a patch for this problem.

Local fix

  • Customer has asked for a patch for his 8.2 environment.

Problem summary

  • N/A

Problem conclusion

  • Fixed in the next fixpack of IBM Endpoint Manger 9.0.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IV38546
    • 

  • Reported component name
    TIV EP MGR AGEN
    • 

  • Reported component ID
    5725C43AG
    • 

  • Reported release
    81W
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-03-22
    • 

  • Closed date
    2013-03-22
    • 

  • Last modified date
    2013-03-22
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    TIV EP MGR AGEN
    • 

  • Fixed component ID
    5725C43AG
    • 



Applicable component levels


    

  • R90W  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":null,"label":null},"Product":{"code":"SSBQVS","label":"Tivoli Endpoint Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W","Edition":"","Line of Business":{"code":"","label":""}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            22 March 2013
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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