APAR status
Closed as program error.
Error description
Customer is experiencing an issue where Fixlet ID 6081134 "Mozilla Firefox 19.0.1 Available" and Fixlet ID 6081130 "Mozella Firefox 19.0 Available (Superseded)" are failing download with the following error: Firefox%20Setup%2019.0.1.exe Failed [-] [+] Download error: "Windows Error 800c0005: The system cannot locate the resource specified." I went to the action script of the fixlet and attempted to manually download the patch. This fails with "Server not found". So it appears that the URL's on the action script are invalid.
Local fix
N/A
Problem summary
According to Mozilla page: http://ftp.mozilla.org/pub/mozilla.org/firefox/releases/19.0.1/ The 19.0.1 is not available. But this release note for 19.0.1 http://www.mozilla.org/en-US/firefox/19.0.1/releasenotes/ shows the release on 27 Feb. I think they might have found something wrong after the 19.0.1 was released. We rolled back the 19.0 firefox fixlet and for 19.0.1 fixlet, we added "FALSE" in the relevance to make it not applicable to any endpoint. Title and Description have been changed accordingly as well.
Problem conclusion
The published site version is: 557
Temporary fix
Comments
APAR Information
APAR number
IV37598
Reported component name
TIV EP MGR PTCH
Reported component ID
5725C43PM
Reported release
820
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-03-05
Closed date
2013-03-06
Last modified date
2013-03-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV EP MGR PTCH
Fixed component ID
5725C43PM
Applicable component levels
R900 PSY
UP
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Document Information
Modified date:
06 March 2013