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IV27284: SCREEN JUMPS TO THE RIGHT SIDE OF THE BROWSER UNEXPECTEDLY.

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APAR status

  • Closed as program error.

Error description

  • The screen jumps to the right side of the browser window
    and the focus is changing to the BookMark after clicking
    on any field other than the identifier like WONUM in case
    of WOTRACK application.
    
    The customer expects the behavior of the previous releases
    like 7.1 or 6.2.
    
    STEPS TO RECREATE:
    I am able to recreate the issue in my 7.5.0.3 environment
    with every application like WOTRACK, SR, Assets, or
    Database Configuration.
    
    Here is the exact step to recreate.
    
    1) From "Go To"-"Work Orders"-"Work Order Tracking", hit
    the enter key on the list tab to list the work orders.
    
    2) Click on any field of a row in the list other than "Work
    Order" field. In this scenario, I clicked on "Description"
    field of the Work Order 2000.
    
    3) Right after that, the screen jumps to the right side of
    the browser window and the focus is changing to the BookMark.
    
    Since this behavior is painful from the customer's point of
    view, he expects that the focus remains on the field selected
    by the user.
    
    I also verified that this issue does not happen in my
    BS 7.1.1.7 env.
    

Local fix

  • Manually modify the application xml so that the bookmark icon
    on the list tab will be moved from the right side of the window
    to the left.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * n/a                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * SCREEN JUMPS TO THE RIGHT SIDE OF THE BROWSER UNEXPECTEDLY.  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Fixed in Maximo 7.5.0.4                                      *
    ****************************************************************
    

Problem conclusion

  • Fixed in Maximo 7.5.0.4
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV27284

  • Reported component name

    ADMINISTRATION

  • Reported component ID

    5724R46A1

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2012-08-30

  • Closed date

    2012-11-27

  • Last modified date

    2012-11-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    ADMINISTRATION

  • Fixed component ID

    5724R46A1

Applicable component levels

  • R750 PSY

       UP

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Document Information

Modified date:
27 November 2012