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WebSphere MQ FDC with Probe id 21 generated when using the WebSphere MQ V7 classes for Java or WebSphere MQ V7 classes for JMS

Troubleshooting


Problem

When an application uses either the WebSphere MQ V7 classes for Java™ or WebSphere MQ V7 classes for JMS to connect to a queue manager in BINDINGS mode, the application receives an Exception containing the WebSphere MQ Reason Code 2195 (MQRC_UNEXPECTED_ERROR) and a WebSphere MQ FDC is generated containing Probe id 21, Component id 59 and Function id 424.

Symptom

The WebSphere MQ FDC that is generated contains the following information:

WebSphere MQ First Failure Symptom Report
=========================================

Date/Time       :- <date and time when the FDC was generated>
Host name       :- <hostname>
Vendor          :- IBM
Probe id        :- 21
Component id    :- 59
Function id     :- 424
Reason code     :- 0
Arith1          :- 3
Arith2          :- 897
Comment1        :- <queue manager name>

[{"Product":{"code":"SSFKSJ","label":"WebSphere MQ"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Java","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF012","label":"IBM i"},{"code":"PF016","label":"Linux"},{"code":"PF025","label":"Platform Independent"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"7.0","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]

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Document Information

Modified date:
28 April 2025

UID

swg21566441

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