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IV25010: MASS UPDATE OF ASSET CUSTODIAN FAILS WITHOUT PROMPT.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • I discussed this problem with the Transportation Product
    Designer and I
    have tested several  versions to compare behavior.  There is
    potentially
    2 issues.  I was not able to reproduce the problem of the change
    not
    being applied to all selected assets but the Product Designer
    was able
    to reproduce that part.  I was able to reproduce the fact that
    the
    Primary checkbox is missing from the Move/Modify Assets | Users
    and
    Custodians | Modify All subtab.
    
    I was not able to reproduce the problem in core Assets
    application for
    7117, 7119 and 7500.  But in
    the Assets (Tr) application I have partially reproduced the
    problem.  On
    the Move/Modify Assets dialog
    | Users and custodians tab | Modify All subtab the Primary
    checkbox is
    missing in the Assets (Tr) app.
     In 7500 , for both core and Tr Assets apps, the change is
    successful
    for the first and third assets
    (7100 and 7300)  but for the second asset (7200) I get error
    message :
    
    BMXAA0122E - Cannot move rotating asset from an inventory
    location.
    Issue or transfer the rotating
    asset from an inventory location.
    
    
    Here are the steps to reproduce the issue:
    1. Go to Assets
    2. Select More than one Asset (Using Demo data 7100,7200,7300 in
    BEDFORD)
    3. Click "Move/Modify Assets" on the toolbar
    4. Click on "Users and Custodians"
    5. Click on "Modify All" subtab
    6. Fill in WILSON and mark as "Custodian","Primary"
    7. Click "Apply"
    8. Click "OK"
    
    Expected Result : WILSON should become custodian to ALL asset
    selected
    
    Actual Result : WILSON was assigned to only selected record not
    to all,
    no error messages
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Maximo Users using the Asset application     *
    ****************************************************************
    * PROBLEM DESCRIPTION: In Assets application, when trying to   *
    *                      set a custodian to more than one asset  *
    *                      and one Of them already has a           *
    *                      custodian, the update fails with no     *
    *                      error messages                          *
    *                                                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    *                                                              *
    *                                                              *
    *                                                              *
    ****************************************************************
    Mass update of asset custodian fails withou prompt
    

Problem conclusion

  • In the case described there was an error when the assets were
    validated, the error was fixed and the validation is working
    how it supposed to be.
    
    
    
    
    
    The fix for this APAR is contained in the following maintenance
    package:
    
      | release\fix pack | Hotfix for Release 7.1.1.9
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV25010

  • Reported component name

    ASSETS

  • Reported component ID

    5724R46AS

  • Reported release

    711

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2012-07-23

  • Closed date

    2012-09-20

  • Last modified date

    2012-09-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    ASSETS

  • Fixed component ID

    5724R46AS

Applicable component levels

  • R711 PSY

       UP

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Document Information

Modified date:
09 April 2023