IV23458: LAPTOPS CLASSIFIED AS WORKSTATION IN WAKE-ON-LAN ANALYSIS IN BES

APAR status

• Closed as program error.

Error description

• ENV : TEM 8.2.0 Windows
  PRB :  detecting incorrect property "Computer Type" for some
  laptops classified
  as workstations
  
  The Customer is complaining that the Property Type Computer in
  the Wake-on-LAN
  Analysis globally activated in the BES Support site does not
  properly
  detect certain laptops.
  
  For example, laptop computers model Acer Travelmate 6592 are
  detected as
  workstations.
  In the relevance section there is:
    - Checks on the battery shown in English "Microsoft ACPI-
  Compliant Control Method Battery "(the customer has it in
  Italian)
    -value "from ChassisTypes from Win32_SystemEnclosure" of wmi
  other
  those found on some computers (he has value = "1")
  Here are the relevances outputs:
  q: (description of it, class of it) of active devices
  A: Scheda AC Microsoft, Battery
  A: Pulsante caratteristica ACPI fissa, System
  A: Processore Intel, Processor
  A: Processore Intel, Processor
  A: Infineon Trusted Platform Module, System
  A: Periferica hub firmware Intel(R) 82802, System
  A: IrDA Fast Infrared Port, Infrared
  A: Controller di interrupt programmabile (PIC), System
  A: Timer di sistema, System
  A: Timer eventi alta precisione, System
  A: Controller di accesso diretto alla memoria (DMA), System
  A: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard,
  Keyboard
  A: Porta stampante ECP, Ports
  A: Porta di comunicazione, Ports
  A: Bus generico, System
  A: Bus PCI, System
  A: Orologio di sistema CMOS a tempo reale, System
  A: Risorse scheda madre, System
  A: Risorse scheda madre, System
  A: Coprocessore matematico, System
  A: Controller integrato compatibile ACPI Microsoft, System
  A: Batteria a metodo di controllo compatibile ACPI Microsoft,
  Battery
  A: Batteria a metodo di controllo compatibile ACPI Microsoft,
  Battery
  A: Ventola ACPI, System
  A: Pulsante alimentazione ACPI, System
  A: Coperchio ACPI, System
  A: Pulsante sospensione ACPI, System
  A: Strumentazione gestione Microsoft Windows per ACPI, System
  A: Synaptics PS/2 Port Pointing Device, Mouse
  A: Zona termica ACPI, System
  A: Zona termica ACPI, System
  A: Zona termica ACPI, System
  A: Zona termica ACPI, System
  A: Sistema compatibile ACPI Microsoft, System
  A: SyncMaster 743B/743BM/743BX(Analog), Monitor
  A: Monitor Plug and Play, Monitor
  A: Monitor Plug and Play, Monitor
  A: SyncMaster 743B/743BM/743BX(Analog), Monitor
  A: SyncMaster 743B/743BM/743BX(Analog), Monitor
  A: Realtek High Definition Audio, MEDIA
  A: HDAUDIO Soft Data Fax Modem with SmartCP, Modem
  A: Mouse compatibile HID, Mouse
  A: Unit%e0 CD-ROM, CDROM
  A: Unit%e0 disco, DiskDrive
  A: Porta lettura dati ISAPNP, System
  A: Interfaccia logica porta stampante, System
  A: Controller host Texas Instruments IEEE 1394 compatibile OHCI,
  1394
  ...the complete output is on the Bugzilla bug 50530
  

Local fix

• There is the workaround it looks like with the setting
  _BESClient_ComputerType
  which can be set to "Laptop"
  

Problem summary

• N/A
  

Problem conclusion

• Fixed in site version 916.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TIV EP MG PLTFM

• Fixed component ID

  5725C43PO

Applicable component levels

• R820 PSY

     UP