APAR status
Closed as program error.
Error description
When there are a large number of rows in the EVENTS table the presentation server can take a long time to start up.
Local fix
Truncate EVENTS Tables and set up Internal Housekeeping to run regularly to keep number of rows in EVENTS table reduced.
Problem summary
**************************************************************** * USERS AFFECTED: * * ITNCM users on version 6.3.0.2 or earlier * **************************************************************** * PROBLEM DESCRIPTION: * * If there is a large build up of unprocessed events in the * * EVENTS table then the presentation server can take a long * * time to start up. * **************************************************************** * RECOMMENDATION: * * Upgrade to ITNCM 6.3.0.3 or 6.4.0.0 when available. * * * * Also you can turn on InternalHousekeeping which will only * * keep the events from the past 7 days by default. * ****************************************************************
Problem conclusion
The eventpoller.xml file was updated to include a <limit> setting which will allow the user to specific a limit on the number for events that the system tries to process initially on startup.
Temporary fix
Comments
APAR Information
APAR number
IV18030
Reported component name
N/C CONFIG MGR(
Reported component ID
5724Z3100
Reported release
630
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-03-21
Closed date
2012-03-23
Last modified date
2012-03-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
N/C CONFIG MGR(
Fixed component ID
5724Z3100
Applicable component levels
R630 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS7UH9","label":"Tivoli Netcool Configuration Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"630","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
23 March 2012