APAR status
Closed as program error.
Error description
Problem: error when Exporting meter reading - Logs (TR) Version of Maximo: Tr 7.5 Description: replicated in maxdemo IBM Maximo for Service Provider 7.5.0.0 Build BUILD DB Build V7500-16 HFDB Build HF7500-01 IBM Maximo for Transportation 7.5.0.0-20111130-1026 Build 20110415-1936 DB Build V7500-06 HFDB Build HF7500-01 IBM Maximo Linear Management 7.5.0.0 Build BUILD DB Build V7500-01 Tivoli's process automation engine 7.5.0.0 Build 20110413-2230 DB Build V7500-721 Mobile 7.5.0.0 Build 20110421-1725 DB Build V7500-07 IBM Maximo for E-mail 7.1.0.0 Build 20110329-2130 DB Build V7100-25 Maximo Unit Test Tool 7.5.0.0 Build 20110413-2230 DB Build V7500-01 IBM Maximo Asset Management Scheduler 7.5.0.0 Build 20110413-2230 DB Build V7500-19 Create new Asset and Enter details Save details and Change status to Operating Go to Meters Application and create a new Meter. Enter details for continuous meter, reading type: delta and click save Associate this meter to the asset. Give average calculation method: All and save the record Go to Logs TR application and create a new Log. Give asset details, Trip details and enter meter readings and Save the record. Save the record, Click on select action and select export meter reading Click on Export Record has been exported. Go to Assets application. Select the asset. In the Meter Tab view the details exported. Create new Asset and Enter details Save details and Change status to Operating Go to Meters Application and create a new Meter. Enter details for continuous meter, reading type: Actual and click save Associate this meter to the asset. Give average calculation method: All, Rollover: 99999999 and save the record Go to Logs TR application and create a new Log. Give asset details, Trip details and enter meter readings and Save the record. Save the record, Click on select action and select export meter reading get the following error BMXAA4214E - An unknown error has occurred. Please contact your system administrator for assistance. Gather the logs from the <HOME> directory and determine where and why the error is thrown. null NOTE: This is a core issue. The code should be checking for Null. Tr developer wrote: It seems they set a value to getOwner() in FldDeployedMeterLastReading.initValue without verifying if getOwner() is null or not.
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: ALL * **************************************************************** * PROBLEM DESCRIPTION: Problem: error when Exporting meter * * reading - Logs (TR) * * * * Version of Maximo: Tr 7.5 * * * * Description: * * * * replicated in maxdemo * * * * IBM Maximo for Service Provider 7.5.0.0 * * Build BUILD DB Build * * * * V7500-16 * * * * HFDB Build HF7500-01 * * * * IBM Maximo for Transportation * * 7.5.0.0-20111130-1026 Build * * * * 20110415-1936 * * * * DB Build V7500-06 HFDB Build HF7500-01 * * * * IBM Maximo Linear Management 7.5.0.0 * * Build BUILD DB Build * * * * V7500-01 * * * * Tivoli's process automation engine * * 7.5.0.0 Build 20110413-2230 * * * * DB Build * * * * V7500-721 * * * * Mobile 7.5.0.0 Build 20110421-1725 DB * * Build V7500-07 * * * * IBM Maximo for E-mail 7.1.0.0 Build * * 20110329-2130 DB Build * * * * V7100-25 * * * * Maximo Unit Test Tool 7.5.0.0 Build * * 20110413-2230 DB Build * * * * V7500-01 * * * * IBM Maximo Asset Management Scheduler * * 7.5.0.0 Build * * * * 20110413-2230 DB * * * * Build V7500-19 * * * * Create new Asset and Enter details * * * * Save details and Change status to * * Operating * * * * Go to Meters Application and create a * * new Meter. Enter details * * * * for * * * * continuous meter, reading type: delta * * and click save * * * * Associate this meter to the asset. Give * * average calculation * * * * method: All * * * * and save the record * * * * Go to Logs TR application and create a * * new Log. Give asset * * * * details, Trip * * * * details and enter meter readings and * * Save the record. * * * * Save the record, Click on select action * * and select export meter * * * * reading * * * * Click on Export * * * * Record has been exported. Go to Assets * * application. Select the * * * * asset. In * * * * the Meter Tab view the details * * exported. * * * * Create new Asset and Enter details * * * * Save details and Change status to * * Operating * * * * Go to Meters Application and create a * * new Meter. Enter details * * * * for * * * * continuous meter, reading type: Actual * * and click save * * * * Associate this meter to the asset. * * * * Give average calculation method: All, * * Rollover: 99999999 and * * * * save the * * * * record * * * * Go to Logs TR application and create a * * new Log. Give asset * * * * details, Trip * * * * details and enter meter readings and * * Save the record. * * * * Save the record, Click on select action * * and select export meter * * * * reading * * * * get the following error * * * * BMXAA4214E - An unknown error has * * occurred. * * * * Please contact your system * * administrator for assistance. Gather * * * * the logs * * * * from the <HOME> directory and determine * * where and why the error * * * * is * * * * thrown. * * * * null * * * * NOTE: This is a core issue. The code * * should be checking for * * * * Null. Tr developer wrote: * * * * It seems they set a value to getOwner() * * in * * * * FldDeployedMeterLastReading.initValue * * without verifying if * * * * getOwner() is null or not. * * * * LOCAL FIX: * * * * n/a * * * **************************************************************** * RECOMMENDATION: * * * * * * * **************************************************************** UNABLE TO EXPORT METER READING DUE TO NULLPOINTEREXCEPTION
Problem conclusion
Fixed in code. The fix for this APAR is contained in the following maintenance package: | release\fix pack | REL 7.5.0.2 - BS
Temporary fix
Comments
APAR Information
APAR number
IV12314
Reported component name
ASSETS
Reported component ID
5724R46AS
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2011-12-15
Closed date
2011-12-19
Last modified date
2011-12-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
ASSETS
Fixed component ID
5724R46AS
Applicable component levels
R750 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"750","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
09 April 2023