Troubleshooting
Problem
Error CCTR035E failure connecting to Connect:Enterprise server on Sterling Control Center logs.
Symptom
Added Connect:Enterprise for UNIX server as Control Center monitored server. The application seems to connect fine but then eventtually gets a errror message
Sterling Control Center 5.2.02
Error Message
CCTR035E Error: Failed to connect to server. Check for invalid userid/password, improper authority for userid, unsupported level of server or no license slot available to monitor the server.
ERROR CEUnixDaemonStatus - all - Exception response from C:E UNIX server: null exception: java.lang.StringIndexOutOfBoundsException: String index out of range: 4474
[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Historical Number
NFX11038
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Document Information
Modified date:
17 December 2019
UID
swg21552993