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java.lang.NullPointerException is thrown when opening the PrimaryDocument link in Step 0 of any BP

Troubleshooting


Problem

java.lang.NullPointerException is thrown when opening the PrimaryDocument link in Step 0 of any BP

Symptom

java.lang.NullPointerException error occurs when opening the PrimaryDocument link in Step 0 of any BP. The error occurs because the Service Name of the BP used to be INITIATING_CONTEXT, but a change had been made to include the user name and it had single quotes around the name e.g. INITIATING_CONTEXT from user 'admin'. It is the single quote around admin that was causing the NullPointerException when parsing the URL to open the PrimaryDocument link.

Error Message

Error from Instance Data Status Report:
Processing error has occurred. Please contact system administrator and check system logs for more details.: java.lang.NullPointerException

ui.log
[2010-07-27 12:01:25.68] ALL 000000000000 GLOBAL_SCOPE java.lang.NullPointerException
[2010-07-27 12:01:25.681] ALL 000000000000 GLOBAL_SCOPE at com.sterlingcommerce.woodstock.adminui.jspbean.WFDocBean.getDocDesc(WFDocBean.ja va:379)
[2010-07-27 12:01:25.681] ALL 000000000000 GLOBAL_SCOPE at org.apache.jsp.jsp.showdatadoc_jsp._jspService(showdatadoc_jsp.java:152)
[2010-07-27 12:01:25.681] ALL 000000000000 GLOBAL_SCOPE at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
[2010-07-27 12:01:25.681] ALL 000000000000 GLOBAL_SCOPE at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
[2010-07-27 12:01:25.681] ALL 000000000000 GLOBAL_SCOPE at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
[2010-07-27 12:01:25.681] ALL 000000000000 GLOBAL_SCOPE at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:362)
[2010-07-27 12:01:25.681] ALL 000000000000 GLOBAL_SCOPE at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
[2010-07-27 12:01:25.681] ALL 000000000000 GLOBAL_SCOPE at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
[2010-07-27 12:01:25.681] ALL 000000000000 GLOBAL_SCOPE at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
[2010-07-27 12:01:25.681] ALL 000000000000 GLOBAL_SCOPE at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
[2010-07-27 12:01:25.681] ALL 000000000000 GLOBAL_SCOPE at org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:285)
[2010-07-27 12:01:25.681] ALL 000000000000 GLOBAL_SCOPE at org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:126)
[2010-07-27 12:01:25.681] ALL 000000000000 GLOBAL_SCOPE at com.sterlingcommerce.woodstock.ui.servlet.ServletBase.gotoPage(ServletBase.java: 309)

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

NFX11108

Document Information

Modified date:
14 November 2019

UID

swg21552905

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