Troubleshooting
Problem
The SOA inbound BP in SI is halting on the "Sterling Control Center Service" step
Symptom
When enabling BP Monitoring (Monitor Business Processes in SCC UI) - the SOA
inbound BP in SI is halting on the "Sterling Control Center Service" step. The
process is then waiting in that step 30-60 minutes before Sterling Control
Center throws a timeout.
CCEngineLog.txt
javax.xml.soap.SOAPException: CGIS023E Unable to obtain response from server within time allowed
[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Historical Number
NFX9936
Was this topic helpful?
Document Information
Modified date:
17 December 2019
UID
swg21552284