IBM Support

IY52381: Install wizard for TAM 5.1 fails with "cannot load wizard.inf"

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APAR status

  • Closed as unreproducible in next release.

Error description

  • Customer is installing TAM 5.1 and has a problem with the
    install wizards. This is being installed on AIX 5.2.0.2.
    
    Here is an example of how one fails:
    
    
    | >> ./install_ldap_server
    | InstallShield Wizard
    |
    | Initializing InstallShield Wizard...
    |
    | Searching for Java(tm) Virtual Machine...
    | ...........The wizard cannot continue because of the following
    error:
    | could not load wizard specified in /wizard.inf (104)
    
    | >> java -jar install_ldaps_setup.jar
    | The wizard cannot continue because of the following error:
    | could not load wizard specified in /wizard.inf (104)
    
    
    The workaround they have is to uninstall their java 1.3.1 and
    reinstall it, but they have other applications which are
    affected by this.
    
    Here are a list of files in the java131/jre/lib/ext directory
    when the installation fails:
    
    drwxr-sr-x   2 2        0 Dec 19 12:09:30 2003
    java131/jre/lib/ext/
    -rw-r--r-- 221 203 1847153 Mar 10 13:02:06 2003
    java131/jre/lib/ext/xerces.jar
    -r--r--r--   0 0   142054 Apr 08 17:41:30 2002
    java131/jre/lib/ext/ibmjlog.jar
    -r--r--r--   2 2    44338 Aug 13 17:59:47 2003
    java131/jre/lib/ext/indicim.jar
    -r--r--r--   2 2   380632 Aug 13 17:59:47 2003
    java131/jre/lib/ext/ibmjcaprovider.jar
    -rw-r--r--   0 0   667056 Mar 10 13:02:03 2003
    java131/jre/lib/ext/iaik_jce_full_ws.jar
    -rw-r--r--   0 0    40563 Oct 22 13:19:49 2003
    java131/jre/lib/ext/CodingClient_V3.0.2.jar
    -rw-r--r--   0 0   433749 Oct 30 08:15:33 2003
    java131/jre/lib/ext/decoala_V3.0.3.jar
    
    
    
    Here is a list of files when the installation succeeds:
    
    
    drwxr-xr-x   2 2        0 Dec 19 12:15:02 2003
    java131/jre/lib/ext/
    -r--r--r--   2 2    44338 Aug 13 17:59:47 2003
    java131/jre/lib/ext/indicim.jar
    -r--r--r--   2 2   380632 Aug 13 17:59:47 2003
    java131/jre/lib/ext/ibmjcaprovider.jar
    

Local fix

Problem summary

  •  This issue has been unreproducible both in the
    L2 and L3 lab environments.  To continue attempt at reproducing,
     Support will require the requested tar-archive in the PMR.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IY52381

  • Reported component name

    ACCESS MGR E-BU

  • Reported component ID

    5724C0800

  • Reported release

    510

  • Status

    CLOSED UR1

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2004-01-08

  • Closed date

    2004-03-24

  • Last modified date

    2004-03-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ACCESS MGR E-BU

  • Fixed component ID

    5724C0800

Applicable component levels

  • R510 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSPREK","label":"Tivoli Access Manager for e-business"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"510","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
24 March 2004