IY43525: MSG_NOTICE.LOG.1 BECOMES CORRUPT IN JA LANGUAGE ENVIRONMENT WHEN STOPPING AM.

APAR status

• Closed as user error.

Error description

• Customer is running TAM 4.1 on AIX 4.3.3. Here is the recreate
  scenario. Must be in a Japanese language environment to
  recreate.
  .
     Scenario is
     1. Start AM using "pd_start start" command.
     2. Check file size using ls -l command.
     3. Clear this file using the following method.
        1. cp /dev/null msg__notice.log.1
           or
        2. true > msg__notice.log.1
     4. Confirm file size to 0byte using ls -l command.
     5. Stop AM using "pd_start stop" command.
     6. The contents of this file is NULL of 1713byte with "stop
        listen" message.
  

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

•  The customer is complaining of data corruption in the
  msg_notice file.  They are writing to a file that is being used
  by Access Manager.  They should not try to do this while Access
  Manager is running.  An email from Glen Sequeira to Gary Linker
  has been sent and Gary and updated the PMR accordingly.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels