Troubleshooting
Problem
Database error occurs during execution of a business process: ORA-01555: snapshot too old: rollback segment number 17 with name "_SYSSMU17$" too small (SCI54223)
Symptom
Database error occurs during execution of a business process
ERROR:Exception occured while running. java.sql.SQLException: ORA-01555:
snapshot too old: rollback segment number 7 with name "_SYSSMU7$" too small
Error message? logged in system.log:
ERROR
LostMessageServiceprocessData() caught SQLException while attempting to read
from DB.
ERROR SQL Error Code: 1555
ORA-01555: snapshot too old:
rollback segment number 17 with name "_SYSSMU17$" too small
[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Historical Number
PRI3125
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Document Information
Modified date:
16 June 2018
UID
swg21548647