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IV99410: SLA CLASS FILE LEADING TO DB CONNECTION LEAKS.

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APAR status

  • Closed as program error.

Error description

  • PROBLEM:
    In Maximo, the code is designed to check for SLA records and
    set a field when the record is initialised.
    However, this was leading to DB connection leaks. The error is
    reported in the logfiles referencing this class
    
    ---psdi.app.ticket.FldTkSLAApplied---
    
    Error
    publicvoidinitValue()
    throwsMXException, RemoteException
    
    MboValue thisValue= getMboValue();
    Mbo thisMbo= thisValue.getMbo();
    booleanslaexist= false;
    if(!thisMbo.getMboSet("SLARECORDS").isEmpty())
     {
    slaexist= true;
    }
    thisValue.setValue(slaexist, 11L);
      }
    
    This is a regression APAR, off of APAR IV90835.  Creating APAR
    as directed by L3.
    
    
    PERFORMANCE ISSUE:  no
    
    
    STEPS TO REPRODUCE:
    none were listed in the original APAR.
    
    CURRENT ERRONEOUS RESULT:
    none were listed in the original APAR.
    
    EXPECTED RESULT:
    none were listed in the original APAR.
    
    ADDITIONAL INFO:
    none
    
    ENVIRONMENT:
    - SCCD:  7603
    - TPAE:  7608
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * YES                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * SLA Applied check box is getting checked when no SLA is      *
    * applied to SR                                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • FldTkSLAApplied class modified for release 7.6.0.8 and the
    current code stream
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV99410

  • Reported component name

    ADMINISTRATION

  • Reported component ID

    5724R46A1

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-08-28

  • Closed date

    2017-08-29

  • Last modified date

    2017-08-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ADMINISTRATION

  • Fixed component ID

    5724R46A1

Applicable component levels

  • R760 PSY

       UP

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Document Information

Modified date:
29 August 2017