APAR status
Closed as program error.
Error description
PROBLEM: In Maximo, the code is designed to check for SLA records and set a field when the record is initialised. However, this was leading to DB connection leaks. The error is reported in the logfiles referencing this class ---psdi.app.ticket.FldTkSLAApplied--- Error publicvoidinitValue() throwsMXException, RemoteException MboValue thisValue= getMboValue(); Mbo thisMbo= thisValue.getMbo(); booleanslaexist= false; if(!thisMbo.getMboSet("SLARECORDS").isEmpty()) { slaexist= true; } thisValue.setValue(slaexist, 11L); } This is a regression APAR, off of APAR IV90835. Creating APAR as directed by L3. PERFORMANCE ISSUE: no STEPS TO REPRODUCE: none were listed in the original APAR. CURRENT ERRONEOUS RESULT: none were listed in the original APAR. EXPECTED RESULT: none were listed in the original APAR. ADDITIONAL INFO: none ENVIRONMENT: - SCCD: 7603 - TPAE: 7608
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * YES * **************************************************************** * PROBLEM DESCRIPTION: * * SLA Applied check box is getting checked when no SLA is * * applied to SR * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
FldTkSLAApplied class modified for release 7.6.0.8 and the current code stream
Temporary fix
Comments
APAR Information
APAR number
IV99410
Reported component name
ADMINISTRATION
Reported component ID
5724R46A1
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-08-28
Closed date
2017-08-29
Last modified date
2017-08-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ADMINISTRATION
Fixed component ID
5724R46A1
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPP5","label":"System Related"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
29 August 2017