IV98233: WHEN TRYING TO UPDATE PLUSGMOCPRELIST.COMPLETED FIELD TO 1 BY ESCALATION , YOU GOT NULLPOINTEXCEPTION

APAR status

• Closed as program error.

Error description

• The problem : when trying to update PLUSGMOCPRELIST.COMPLETED
  field to
  1  by escalation , you got nullpointexception.
  Steps to replicate :
  1. Go to the Actions application - create a new action.
  action : 1027
  object name :  PLUSGMOCPRELIST
  type : set value
  value : 1
  parameter/attribute : completed
  save
  2. Go to the Escalation application - create a new escalation.
  escalation : 1037
  applies to : PLUSGMOCPRELIST
  condition  :   completed= 0 and siteid||wonum in (select
  siteid||wonum
  from plusgmoc where status in (select value from synonymdomain
  where
  domainid = 'WOSTATUS' and maxvalue in ('WAPPR','INPRG') ))
  save
  in the escalation points, add a new line.
  in actions,  add 1027 which is created in the step 1.
  save
  set frequency as 2 mins.
  Activate this escalation.
  3. Go to Standard Actions(OIL) application
  - Create a new action.
  Standard Action : TESTSA1
  Timing : PRE START
  Save
  change status to active
  4. Go to MOC(Oil) application - create a record.
  MOC :  1331
  click  Pre-Start Tab
  add a new action in the  pre-start actions.
  - Moc action : TESTSA1 which is created in step 3.
  - action by : MAXADMIN
  save
  cf) in current status, if you have 'completed'  checked and
  save,  no
  problem !!
  Don't have it checked at this moment.
  Now, escalation is running.  Got error.
  7/18/17 14:29:09:165 EST] 0000019c SystemOut     O 18 Jul 2017
  14:29:09:165 [ERROR] [MAXIMO] [CID-CRON-39459]
  java.lang.NullPointerException
  java.lang.NullPointerException
      at
  psdi.plusg.app.plusgopact.PlusGOperAction.update(PlusGOperAction
  .java:35
  4)
      at
  psdi.plusg.app.workorder.PlusGMOCPreList.save(PlusGMOCPreList.ja
  va:129)
      at psdi.mbo.MboSet.saveMbos(MboSet.java:7888)
      at psdi.mbo.MboSet.validateTransaction(MboSet.java:7868)
      at
  psdi.txn.MXTransactionImpl.validateTransaction(MXTransactionImpl
  .java:37
  5)
      at
  psdi.txn.MXTransactionImpl.saveTransaction(MXTransactionImpl.jav
  a:207)
      at
  psdi.txn.MXTransactionImpl.save(MXTransactionImpl.java:156)
      at psdi.mbo.MboSet.save(MboSet.java:7514)
      at psdi.mbo.MboSet.save(MboSet.java:7438)
      at
  psdi.app.escalation.engine.EscalationTask.executeAction(Escalati
  onTask.j
  ava:1530)
      at
  psdi.app.escalation.engine.EscalationTask.executeActions(Escalat
  ionTask.
  java:1444)
      at
  psdi.app.escalation.engine.EscalationTask.executeReferencePoint(
  Escalati
  onTask.java:658)
      at
  psdi.app.escalation.engine.EscalationTask.processReferencePoint(
  Escalati
  onTask.java:524)
      at
  psdi.app.escalation.engine.EscalationTask.performTask(Escalation
  Task.jav
  a:179)
      at
  psdi.app.escalation.engine.EscalationCronTask.cronAction(Escalat
  ionCronT
  ask.java:54)
  Version : OILGAS 7.6.1
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users that use Maximo for Oil and Gas 7.6.1.0.           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * WHEN TRYING TO UPDATE PLUSGMOCPRELIST.COMPLETED FIELD TO1    *
  * BY ESCALATION , YOU GOT NULLPOINTEXCEPTION                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Code changed to solve the problem. Need to install the latest
  IFIx.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO OIL & GA

• Fixed component ID

  5724R5400

Applicable component levels