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IV97448: AN ASSET METER HAS A VALUE AND DATETIME. ENTERING AN IDENTICAL DATETIME AGAINST THIS METER GIVES VARYING RESULTS.

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APAR status

  • Closed as program error.

Error description

  • A Characteristic or Guage meter of an asset has a value and
    datetime.
    If you try and enter an identical datetime against this meter
    you get differing results, depemnding on how you enter the
    meter reading.
    Scenario1:
    If you try and enter the meter reading by clicking on the
    Chevrons next to the Asset field in the Multiple Assets,
    Locations and CI's section of a Work Order (In the WO tracking
    application), then you get the error:  BMXAA2907 -
    Measurements cannot share the same date and time.
    Scenario 2:
    If however, you go to the Assets application and find the same
    asset as above and enter the same Meter Reading from the More
    Actions menu, then the meter reading is entered against the
    asset without any error.
    STEPS TO REPRODUCE:
    ------------------------
    1. Create a new Asset "AS10000013" adding a Gauge type Meter in
    Meters section on Meters tab.
    2. Create a new WO "WO10000183" specifying "AS10000013" in
    Assets field.
    3. Create another new WO "WO10000184" adding the asset
    "AS10000013" in "Multiple Assets,Locations and CIs" section.
    4. From WOTRACK, open "WO10000183" and "Enter Meter Readings"
    and specify "200" for "New Reading" and "17/06/21 0:00" for
    "New Reading Date".
    5. From WOTRACK, open "WO10000184" and select "Enter Meter
    Reading" after clicking "Detail Menu" button located right next
    to the asset in "Multiple Assets,Locations and CIs" section.
    6. On "Enter Meter Readings" window, specify "100" in "New
    Reading" and same date time "2017/06/21 0:00" in "New Reading
    Date".
    7. Click OK then you will see the following error.
    8. Close System Message window by clicking OK and then you will
    see the following error.
    9. Open WO WO10000183 and select "Enter Meter Readings" from
    "More Actions" menu
    10. Specify "100" in "New Reading" and "17/06/21 0:00" in "New
    Reading Date" in the same way.
    11. Click OK and then no error is displayed this time.
    12. From Assets, open "AS10000013" and select "Manage Meter
    Reading History" to see the change was made.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * AN ASSET METER HAS A VALUE AND DATETIME.  ENTERING AN        *
    * IDENTICAL DATETIME AGAINST THIS METER GIVES VARYING RESULTS. *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
    	 | release\fix pack | Interim Fix for Release 7.6.0.9 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV97448

  • Reported component name

    ASSETS

  • Reported component ID

    5724R46AS

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-06-22

  • Closed date

    2017-06-26

  • Last modified date

    2017-06-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ASSETS

  • Fixed component ID

    5724R46AS

Applicable component levels

  • R760 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSCHPL3","label":"Assets"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":""}]

Document Information

Modified date:
26 June 2017