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IV97026: WORKORDER APPLICATION DOES NOT MAINTAIN THE PERSISTENCE FOR MAXIMO SPATIAL MAP

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION
    The map persistence is not kept in either the workorder or
    location application.  The Map tab in the workorder application
    when click away and return has lost the very same zoom level it
    had previously.
    REPRODUCTION STEPS
    1. Workorder applicaton
    2. Cick on Map tab
    3. Zoom in into a specific area
    4. Then change to Workoder tab
    5. Return to the Map tab
    Conclusion:  It reset to the orginial zoom out extent
    PREVIOUS BEHAVIOUR
    The 7.5. production environment, normally a workorder brings be
    to a certain map extent.  The GIS entry the workorder comes
    back to the linked feature and is centered in the screen.
    Jump to Location application, go to the map tab, and it brings
    the persisteT map vieWs for Locations of the based on  where we
    had been located as per the workorder location.
    The same test in 7.6.0.3 test env
    Go to locations in the Workorder
    Once open map tab
    It has zoomed out again.
    CUSTOMER SYSTEM INFO
    Tivolis process automation engine 7.6.0.6 build 20161019-0100
    DB Build V7606-50
    IBM TPAE Integration Framework 7.6.0.6 build 20161014-1504 DB
    Build V7606-24
    TPAE OSLC Object Structure 7.6.1.0 Build 20160907_132614-0500
    DB Build V7610-15
    IBM Maximo Asset Management Scheduler 7.6.0.4 Build
    20161019-0100 DB Build V7640-51
    IBM Maximo Spatial Asset Management 7.6.0.1-20170207-1519 Build
    20170207-1519 DB Build V7601-13
    IBM Maximo Anywhere 7.6.1.0 build 20160907_132639-0500 DB Build
    V7610-10
    IBM Maximo Asset Management Work Centers 7.6.0.1 Build
    20161014-1326 DB Build V7601-41
    IBM Maximo Asset Management 7.6.0.6 build 20161019-0100 DB Build
    V7604-01
    windows Server 2012 R2 6.3
    Microsoft SQL Server 12.0
    Also seen in Maximo TPAE 7.6.0.8 with Spatial 7.6.0.2
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users that use Maximo with Spatial 76xx                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * WORKORDER APPLICATION DOES NOT MAINAN THE PERSISNTENCE FOR   *
    * MAXIMO SPATIAL MAP                                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A wrong checking was causing the problem.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV97026

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-06-08

  • Closed date

    2017-06-16

  • Last modified date

    2017-06-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

  • R760 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSCHPPU","label":"Work Order Tracking"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":""}]

Document Information

Modified date:
27 June 2017