APAR status
Closed as program error.
Error description
The Print request to the Map Service times out after 1 minute. In somce occations, it's not unusual for the Map Service to respond after this time, and the 1 minute is too short. Steps to Replicate: 1) Go to the asset application 2) Click on the map tab 3) On the map toolbar, click on the print icon 4) Click the "print" button Sometimes, this service might time out
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * WHEN USING THE PRINT TOOL, THE REQUEST TO PRINT TO THE MAP * * SERVICE TIMES OUT AFTER 1 MINUTE. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: | release\fix pack | Interim Fix for Release 7.6.0.8 Product
Temporary fix
Comments
APAR Information
APAR number
IV92443
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-01-19
Closed date
2017-02-07
Last modified date
2017-02-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SYSTEM CONFIG
Fixed component ID
5724R46S1
Applicable component levels
R760 PSY
UP
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Document Information
Modified date:
07 February 2017