IBM Support

IV91505: ERROR 500: NULL POINTER EXCEPTION WHEN OK SELECTED WITHOUT FILE BEING CHOSEN ON FILE DIALOGUE FOR DATA IMPORT

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Error 500: Null Pointer Exception when OK Selected without file
    being chosen on file dialog for data import/ data export / and
    attach documents.
    This causes the screen to freeze and not provide any feedback
    to the user.
    Steps to reproduce:
    1. Log into Maximo
    2. Navigate to the External Systems Application
    3. Location the EXTSYS1 external system
    4. Navigate to the Enterprise Services tab
    5. With the MXAMCREW enterprise service selected click the <DATA
    IMPORT> button.
    6. Click OK without selecting any files using the browse dialog.
    Error 500: java.lang.NullPointerException dispalyed where the
    "Specify
    Import File" section is in dialogue.
    This causes the screen to freeze and not provide any feedback
    to the
    user.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * N/A                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ERROR 500: NULL POINTER EXCEPTION WHEN OK SELECTED WITHOUT   *
    * FILEBEING CHOSEN ON FILE DIALOGUE FOR DATA IMPORT            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fixed under duplicate APAR IV89195
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV91505

  • Reported component name

    INTEGRATION

  • Reported component ID

    5724R46I1

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-12-13

  • Closed date

    2017-03-09

  • Last modified date

    2024-10-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    INTEGRATION

  • Fixed component ID

    5724R46I1

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
31 October 2024