APAR status
Closed as program error.
Error description
Error 500: Null Pointer Exception when OK Selected without file being chosen on file dialog for data import/ data export / and attach documents. This causes the screen to freeze and not provide any feedback to the user. Steps to reproduce: 1. Log into Maximo 2. Navigate to the External Systems Application 3. Location the EXTSYS1 external system 4. Navigate to the Enterprise Services tab 5. With the MXAMCREW enterprise service selected click the <DATA IMPORT> button. 6. Click OK without selecting any files using the browse dialog. Error 500: java.lang.NullPointerException dispalyed where the "Specify Import File" section is in dialogue. This causes the screen to freeze and not provide any feedback to the user.
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * N/A * **************************************************************** * PROBLEM DESCRIPTION: * * ERROR 500: NULL POINTER EXCEPTION WHEN OK SELECTED WITHOUT * * FILEBEING CHOSEN ON FILE DIALOGUE FOR DATA IMPORT * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Fixed under duplicate APAR IV89195
Temporary fix
Comments
APAR Information
APAR number
IV91505
Reported component name
INTEGRATION
Reported component ID
5724R46I1
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-12-13
Closed date
2017-03-09
Last modified date
2024-10-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
INTEGRATION
Fixed component ID
5724R46I1
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
31 October 2024