IV90473: CUSTOMER CANNOT DISCOVER DEVICE MODEL: CISCO NEXUS 7700 C7706

APAR status

• Closed as program error.

Error description

• The customer was unable to discover the following device:
  Model: Cisco Nexus 7700 C7706
  Version: 6.2(10)
  
  UOW log:
  (10) Unable to discover VTMOS for 10.x.x.x:
  Cisco/unknown/NEXUS7700/6.2(10)
  (11) Troubleshooting advice:
        - Update $ncm_install_dir$/autodiscovery/xml/mapType.xml
  across all platforms to support the devices model NEXUS7700
  (12) Operation failed with failure category [Discovery]
  (13) [Caused by: The VTMOS for this device could not be
  discovered (OperationFailedException)]
  

Local fix

• Amend the mapModel.xml to include =>
  
                  <model name="NEXUS[ ]*77[\d]{2}"
  matches="NEXUS7700">
                          <output>N7K*</output>
                  </model>
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * CUSTOMER DISCOVERING DEVICE MODEL: CISCO NEXUS 7700 C7706    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * CUSTOMER CANNOT DISCOVER DEVICE MODEL: CISCO NEXUS 7700      *
  * C7706 and gets the below error in uow log-                   *
  * (10) Unable to discover VTMOS for 10.x.x.x:                  *
  * Cisco/unknown/NEXUS7700/6.2(10)                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Autodiscovery xml files are updated and solution is given to *
  * customer. These updated xml files are also delivered into    *
  * main autodiscovery 10.1 project.                             *
  ****************************************************************
  

Problem conclusion

• see recommendation section
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  N/C CONFIG MGR(

• Fixed component ID

  5724Z3100

Applicable component levels

• R641 PSY

     UP

• R642 PSY

     UP