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IV90321: TPAE7603-EMPTY LIST IN COPY PO LINES DIALOG IN "SERVICES" TAB IN INVOICES APPLICATION

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APAR status

  • Closed as program error.

Error description

  • PROBLEM:
    
    TPAE7603 -  Empty list in Copy PO Lines dialog in "Services" tab
    in Invoices application.
    
    ENVIRONMENT:
    
    App Server IBM WebSphere Application Server 8.5.5.4
    
    Tivoli's process automation engine 7.6.0.3-IFIX20160511-1156
    Build 20160113-2204 DB Build V7603-151 HFDB Build HF7603-03
    IBM TPAE Integration Framework 7.6.0.3 Build 20160108-1912 DB
    Build V7603-21
    IBM Maximo for Service Providers 7.6.2.0-20160822-1428 Build
    20160822- 1428 DB Build V7620-10 HFDB Build HF7620-18
    IBM Maximo Asset Management 7.6.0.3 Build 20160113-2204 DB Build
    V7603- 01
    
    Server OS Windows 6.3
    
    Server DB DB2/NT64 10.5 (SQL10054)
    
    
    STEPS TO REPRODUCE:
    
    1) Go to Purchasing -> Purchase Orders.  Create a new PO:
      Vendor: BEX
    2) Go to PO Lines tab.  Create a new PO Line:
       Type: Service
       Description: Test Service
       Quantity: 1
       Unit Cost: 1
       GL Debit Account: 6000-200-300
    3) Note PONUM and approve PO.
    4) Go to Purchasing -> Receiving.  Open PO from steps 1-3.
    5) Go to Service Receipts tab.
    6) Click on Select Ordered Services.  Select PO Line 1, and
    press OK.
    7) Save record.
    8) Go to Purchasing -> Invoices.
    9) Create a new Invoice:
      Type: Credit
      PO: PONUM from steps 1-3.
    10) Go to Invoice Line tab.
    11) Click on Copy PO Lines.  Move to Services tab.  Note that
    the radio button is positioned by "View all lines", and the
    services tab is empty:.  This is correct for a credit-type
    invoice with no returned services.
    12) Click on the radio button next to "View all lines that have
    not been invoiced.", to change the selection.  Notice that the
    services tab still remains empty.
    13) Click on the radio button next to "View all lines." to
    revert to the original selection.  Notice that, now, the
    services tab is populated with received service.  This is
    incorrect for a credit type invoice.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users creating a credit type invoice for services.           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When creating a credit type invoice, after opening the "Copy *
    * PO Lines" dialog box and moving the radio button from "View  *
    * all lines" to "View all uninvoiced lines" and back,          *
    * incorrect service lines will be displayed.                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is included in the following package:
                           | Release 7.6.0.8 of Base Services.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV90321

  • Reported component name

    INVENTORY

  • Reported component ID

    5724R46IN

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-11-01

  • Closed date

    2016-11-04

  • Last modified date

    2016-11-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    INVENTORY

  • Fixed component ID

    5724R46IN

Applicable component levels

  • R760 PSY

       UP

  • R750 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSCHPMA","label":"Inventory"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":""}]

Document Information

Modified date:
04 November 2016