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IV90309: MAXIMO GRAPHICAL SCHEDULER DOES NOT PRINT IN A USABLE FORMAT.

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APAR status

  • Closed as program error.

Error description

  • PROBLEM: Maximo Graphical scheduler does not print in a usable
    format.
    
    PERFORMANCE ISSUE: N
    
    STEPS TO REPRODUCE:
    Go to the graphical scheduler application
    Bring up any schedule (does not have to have a lot of records.
    even a
    query that brings up one work order record will do for testing)
    click the Gannt View tab
    Click the Print icon on the toolbar
    
    
    CURRENT ERRONEOUS RESULT:The print icon should print document
    in a
    useful format.
    
    EXPECTED RESULT: blank pages come out after sending it to a
    printer. If
    sending it to a pdf file, it does not print in a useful format
    
    ADDITIONAL INFO:
    replicated with IE and Firefox
    After clicking on the print icon, it displays a popup "select
    columns
    to print"
    scroll to the bottom
    right above the OK button, it shows "Print size is 1 X ? pages"
    
    
    ENVIRONMENT (SYSTEM INFO):
    App Server
    IBM WebSphere Application Server 8.5.5.3 Version
    Tivoli's process automation engine 7.6.0.4-IFIX20160628-0936
    Build
    20160316-1020 DB Build V7604-37
    IBM TPAE Integration Framework 7.6.0.4 Build 20160313-2330 DB
    Build
    V7604-22
    TPAE OSLC Object Structure 7.6.0.0 Build 20160112_031200-0600
    DB Build
    V7600-01
    IBM Maximo Linear Management 7.5.0.0 Build 20160316-1020 DB
    Build
    V7500-01
    IBM Maximo Health, Safety and Environment Manager 7.6.0.0 Build
    20151124-1800 DB Build V7600-01
    IBM Maximo Asset Management Scheduler 7.6.2.1 Build
    20160316-1020 DB
    Build V7621-18
    IBM Maximo Spatial Asset Management 7.6.0.0 Build 20160311-0241
    DB
    Build V7600-61
    IBM Maximo Anywhere 7.6.0.0 Build 20160112_031213-0600 DB Build
    V7600-03
    IBM Maximo Asset Management 7.6.0.4 Build 20160310-1641 DB Build
    V7604-01
    Server OS Linux 3.10.0-327.10.1.el7.x86_64
    Server DB Oracle 12.1 (Oracle Database 12c Enterprise Edition
    Release
    12.1.0.2.0 - 64bit Production With the Partitioning, Real
    Application
    Clusters, Automatic Storage Management, OLAP, Advanced
    Analytics and
    Real Application Testing options)
    
    
    LOCAL FIX: N/A
    
    SECURITY IMPACT (Y/N): N
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Scheduler users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Print output did not contain background colors.              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Works better with this fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV90309

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    762

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-10-26

  • Closed date

    2016-11-14

  • Last modified date

    2016-11-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels

  • R762 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"762","Edition":""}]

Document Information

Modified date:
14 November 2016