IBM Support

IV89461: NOT ABLE TO OPEN WORKFLOW EDITOR OR TOPOLOGY VIEWER IN TEP CONSOLE BROWSER CLIENT (IE11) AFTER APPLYING ORACLE V8 U101

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The following error are seen in the JRE client trace file when
    graphical views such as the Workflow Editor or Topology views
    are accessed. Default workspaces with graphs display as expected
    
    [Problem recreated on IE 11(32-bit client) on Windows 7 with
    Oracle v8 u101 (32-bit) installed as the browser JRE version]
    .
    [From JRE trace]
    candle.fw.pres.dialogs.workflow.WorkflowPalette.init(WorkflowPa
    l ette.java:309)
    at
    candle.fw.pres.dialogs.workflow.WorkflowPalette.<init>(WorkflowP
    alette.java:142)
    at
    candle.fw.pres.dialogs.workflow.WorkflowEditorPanelHandler.comp
    letePanelConstruction(WorkflowEditorPanelHandler.java:836)
    at
    candle.fw.pres.dialogs.workflow.WorkflowEditorDialog$1.run(Work
    flowEditorDialog.java:364)
    Caused by: java.lang.IllegalArgumentException: Minor revision
    must be 0 <= 101 < 100
    And you have this error at
    ilog.views.util.swing.IlvSwingUtil$Version.<init>(Unknown
    Source)
    at ilog.views.util.swing.IlvSwingUtil.a(Unknown Source)
    at ilog.views.util.swing.IlvSwingUtil.getSwingVersion(Unknown
    Source)
    

Local fix

  • Use Java Webstart application instead of the browser based
    application or revert the JRE level to 99 or lower
    

Problem summary

  • When using a version of the Java runtime with the Tivoli
    Enterprise Portal where the Java maintenance update level is >
    99, the Policy Workflow Editor, Graphic Views, and Situation
    Formula displays will no longer function properly.
    
    
    More recent Java runtime releases from Oracle have maintenance
    levels that are greater than 99.  An example would be Java 8u111
    (release 1.8.0_111).  One of the components packaged with the
    Tivoli Enterprise Portal requires that the maintenance level be
    < 100 in order to function properly.  This component is
    responsible for the rendering of many graphical views in the
    Portal, including the Policy Workflow Editor, Graphic Views in
    workspaces, and Situation Formula display.  If the Java runtime
    maintenance level is > 99, then access to these features in the
    Portal will fail, and the Portal client can become unstable.
    

Problem conclusion

  • A fix has been included with the Tivoli Enterprise Portal to
    automatically adjust the reported maintenance level of the Java
    runtime if that level is discovered to be > 99.
    
    
    The fix for this APAR is contained in the following maintenance
    packages:
    
       | fix pack | 6.3.0-TIV-ITM-FP0007
    

Temporary fix

  • There are 3 deployments modes associated with the Tivoli
    Enterprise Portal:  Desktop, Java Web Start, and Web Browser.
    There is no temporary workaround or circumvention available for
    the Web Browser deployment mode.  Application of this APAR is
    required to address this problem if the Portal is launched via a
     Web Browser.  For the Desktop client, please contact IBM
    Support.  A PMR will be opened and assistance will be provided
    by IBM.
    
    For a Java Web Start deployment, the following workaround can be
    used:
    
    1) On the machine where the Tivoli Enterprise Portal Server is
    installed, edit the following file:
    
    Windows:  <itm_install_dir>\Config\tep.jnlpt
    Linux/Unix: <itm_install_dir>/<arch>/config/tep.jnlpt
    
    2) Locate the following statement in the tep.jnlpt file:
    <!-- Custom parameters -->
    
    3) Just after the statement above, add the following line:
    <property name="jnlp.java.version" value="1.x.0_99"/>
    
    Replace the character 'x' in the value string above with the
    Java release level.  For example, if using Oracle Java 1.8.0,
    then the Java release level is 8.  If using Oracle Java 1.7.0,
    the Java release level is 7.
    
    4) Save the changes you made to the tep.jnlpt file.
    5) Reconfigure the Tivoli Enterprise Portal client.
    
    For Windows:
    - Use the Manage Tivoli Enterprise Monitoring Services panel
    - Right-click on the "Tivoli Enterprise Portal Browser" entry
    - Select the Reconfigure action
    
    For Linux/Unix:
    - Use the following command:
      <itm_install_dir>/bin/itmcmd config -A cw
    
    6) Clear the browser's cache using the browser's options dialog.
    This step is needed to ensure that the updated *.jnlp file
    generated from the previous reconfigure step will be retrieved
    when the Java Web Start client is restarted.
    
    7) Restart the Tivoli Enterprise Portal Java Web Start client.
    

Comments

APAR Information

  • APAR number

    IV89461

  • Reported component name

    TEP

  • Reported component ID

    5724C04EP

  • Reported release

    630

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-09-27

  • Closed date

    2017-01-06

  • Last modified date

    2017-01-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TEP

  • Fixed component ID

    5724C04EP

Applicable component levels

  • R630 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSCTLMK","label":"ITM Tivoli Enterprise Portal V6"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"630","Edition":""}]

Document Information

Modified date:
06 January 2017