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IV89195: CANNOT SAVE ATTACHMENT TO WORK ORDER AFTER DIALOG IS CANCELED

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APAR status

  • Closed as program error.

Error description

  • Steps to reproduce:
    -Log in to maxdemo instance as wilson
    -Go To Work Orders | Work Order Tracking
    -In the Work Order field press Enter
    -Click on any record that has a Status value of WAPPR
    -Click on the Attachments button | Add New Attachments | Add
    New File
    -In the Create a File Attachment dialog uncheck the checkbox
    for "Copy document to the default location..."
    -Click OK (without entering a folder/file/document name)
    -Click the Save button on the toolbar
    -System Message appears, "BMXAA4195E - A value is required for
    the URL/File name field on the DOCLINKS object."
    -Click on the Attachments button | Add New Attachments | Add
    New File
    *The System Message appears again, and will not allow any entry
    in the Create a File Attachment dialog
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * N/A                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * CANNOT SAVE ATTACHMENT TO WORK ORDER AFTER DIALOG IS         *
    * CANCELED                                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Added validation on the File (URL) field on click of the dialog
    OK button.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV89195

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-09-16

  • Closed date

    2016-11-20

  • Last modified date

    2016-11-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

  • R760 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSCHPPU","label":"Work Order Tracking"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":""}]

Document Information

Modified date:
20 November 2016