IV88852: WHEN USING THE MAP, THE RESET TIMER IS NOT RESET, AND CAUSES A SESSION TIMEOUT

APAR status

• Closed as program error.

Error description

• Steps to Replicate:
  1) Go to the Assets application
  2) Go to the Map (Spatial) tab
  3) Click around within the map until the timeout duration is
  completed. (usually 30 mins, or less if you shorten this)
  4) After the 30 min window (notice you receive no warning
  message) - click on a different Tab
  
  You will get time out from the session and need to sign in again
  

Local fix

• Re-sign in
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Maximo Users                                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When using the map, the reset timer is not reset, and causes *
  * a session timeout.                                           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to latest release                                    *
  ****************************************************************
  Steps to Replicate:
  1) Go to the Assets application
  2) Go to the Map (Spatial) tab
  3) Click around within the map until the timeout duration is
  completed. (usually 30 mins, or less if you shorten this)
  4) After the 30 min window (notice you receive no warning
  message) - click on a different Tab
  
  You will get time out from the session and need to sign in again
  

Problem conclusion

• Session timeout timer is reset on server when using map and
  other controls.
  
  The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Fix Pack Release 7.6.0.7 TPAE
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels

• R750 PSY

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