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IV87174: HUB TEMS MAY OUTPUT 'FALSE' TSITSTSH OCCURRENCES

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • ************************  APAR Template
    *************************
    *===============================================================
    ========
    Environment:
    
      5724C04MS Tivoli Enterprise Management Server   6.30 FP6
    
    Severity: 3
    
    Problem Description: HUB TEMS may output 'false' occurrences
    of the RAS1 message of the following format ==>
    ~ ~ ~ ~
    ***ERROR: for RRN <3931>, (oldest) Index TS <garbage_data   >
    does not
    match TSITSTSH TS <1160704132623084>
    ~ ~ ~ ~
    
    These 'false' messages are benign.  In spite of the 'false'
    error
    messages, the intended functional behavior of the code is
    performing
    correctly.
    
    
    Detailed Recreation Procedure:
    This is a regression introduced by APAR IV67076.
    
    The 'false' messages are caused by a simple variable
    initialization
    error in a memset() statement.  There is zero risk to correcting
    this memset() statement.  If the TEMS builds successfully on all
    supported platforms, there will be no risk exposure.
    
    This APAR needs to be included in 6.30 FP7 to eliminate PMR
    penetration/volume.  L2 reports at least 5 or 6 PMRs, based on
    this error messages, have been handled by L2 in recent months.
    
    It is ironic that an new RAS1 message was added as a 'just in
    case' for
    a condition that should never occur, yet an incorrect variable
    initialization is actually causing the 'false' occurences of the
    RAS1
    message.
    
    Work-around: None
    
    Approver: BEH
      Initials of L3 engineer that approved APAR creation
    

Local fix

  • None [Ignore the message]
    

Problem summary

  • IBM Tivoli Monitoring hub enterprise monitoring server may
    output 'false' RAS1 messages about TSITSTSH table
    
    
    These 'false' messages are benign.  In spite of the 'false'
    error messages, the intended functional behavior of the code is
    performing correctly.  However,when these 'false' messages
    do occur there are large numbers of the message appearing in
    TEMS RAS1 log files.
    
    Here is example of message at issue ==>
    ~ ~ ~
     ***ERROR: for RRN <1883>, (oldest) Index TS <           !m?? >
    does not match TSITSTSH TS <1160704131915110>
    ~ ~ ~
    

Problem conclusion

  • Corrected code that caused 'false' messages to be logged in RAS1
     logs.
    
    
    The fix for this APAR is contained in the following maintenance
    packages:
    
       | fix pack | 6.3.0-TIV-ITM-FP0007
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV87174

  • Reported component name

    TEMS

  • Reported component ID

    5724C04MS

  • Reported release

    630

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-07-25

  • Closed date

    2017-01-06

  • Last modified date

    2017-01-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    OA52183

Fix information

  • Fixed component name

    TEMS

  • Fixed component ID

    5724C04MS

Applicable component levels

  • R630 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSCTLMP","label":"ITM Tivoli Enterprise Mgmt Server V6"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"630","Edition":""}]

Document Information

Modified date:
06 January 2017