IBM Support

IV85830: TPAE7604-WORKORDER SCHEDULED FINISH DATE IS NOT UPDATED UPON DECREASE OF PLANNED LABOR HOURS

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APAR status

  • Closed as program error.

Error description

  • PROBLEM:
    
    
    TPAE7604 - Workorder Scheduled Finish Date is not updated upon
    decrease of planned labor hours.
    
    ENVIRONMENT:
    
    App Server IBM WebSphere Application Server 8.5.5.3
    Tivoli's process automation engine 7.6.0.4 Build 20160316-1020
    DB Build
    V7604-37
    IBM Maximo Mobile 7.5.1 .0-20150911-1512 Build 20130603-1027 DB
    Build
    V7510-05 HFDB Build HF7S10-03
    IBM TPAE Integration Framework 7.6.0.4 Build 20160313-2330 DB
    Build
    V7604-22
    IBM Maximo Asset Management 7.6.0.4 Build 20160310-1641 DB Build
    V7604-01
    Server OS Windows 6.3
    Server DB Oracle 11 .2 (Oracle Database 11 9 Release 11 .2.0.4.0
    - 64bit
    
    STEPS TO REPRODUCE:
    
    1. Go to Work Order Tracking application
    2. Create a new Workorder
    3. Set Scheduled Start- and Finish date to 'Right Now'.
    4. Switch to Plans tab
    5. Plan Labor Hours by clicking New Row button
    6. Enter 8 Regular Hours for Labor STANLEY
    7. Go back to Main tab and confirm that Scheduled Finish Date
    has been
    updated 8 hours ahead
    8. Switch to Plans tab again
    9. Change STANLEYS Regular Hours to 4
    10. Go back to Main tab and note that Scheduled Finish Date
    still shows
    8 hours ahead as in step 7. -  This is wrong, it should be
    updated to
    only 4 hours ahead.
    
    This is causing incorrect finish date on customers work plans.
    When a labor is deleted or reassigned to a task, the scheduled
    start/finish dates should be re-evaluated.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users who use the Work Order Tracking application.    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The Work Order Scheduled Finish Date is not updated/reduced  *
    * when when user reduced the hours of a planned labor record.  *
    * This is when the value of the system property                *
    * mxe.skd.syncwodates is 0.                                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Please use the System Properties app to change the value of  *
    * the system property mxe.skd.syncwodates to 1.                *
    ****************************************************************
    

Problem conclusion

  • This is fixed in code. Additionally, user needs to change the
    value of system property mxe.skd.syncwodate to 1.
    
    The fix for this APAR is contained in the following maintenance
    package:
    	 | release\fix pack | Interim Fix for Release 7.6.0.8 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV85830

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-06-17

  • Closed date

    2016-12-13

  • Last modified date

    2016-12-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

  • R760 PSY

       UP

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Document Information

Modified date:
13 December 2016