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IV85559: REGION CRASHES AS CICSAM PROCESS FAILS TO CREATE CICSAS PROCESS

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APAR status

  • Closed as program error.

Error description

  • REGION CRASHES AS CICSAM PROCESS FAILS TO CREATE CICSAS PROCESS

Local fix

  • n/a

Problem summary

  • When CICS Application Manager (CICSAM) process tries to create
CICS Application Server (CICSAS) process, it fails randomly with
 the messages as shown below and region terminates abnormally.

Messages in console file:

ERZ057023I/0033 06/13/16 17:36:26.091687000 CHTEST   16960/3404
: Transaction '????' timed out on terminal '????' due to a
prolonged transient error condition
ERZ010121E/0264 06/13/16 17:36:26.731182000 CHTEST   16960/3404
: Unable to perform operation due to a transient error
ERZ010003I/0094 06/13/16 17:36:26.736534000 CHTEST   16960/3404
: CICS is performing region abnormal termination in process
'cicsam'


Messages in symrecs file:

SYMPTOMS = TIME/"06/13/16 17:36:26.091420000" REGION/CHTEST
PROD/5724LX600 LVLS/810 MOD/"@(#)conco, 19:30:37, Dec 17 2015"
FUNC/bde_StartOSProcess LINE/1217 MS/000000 MSN/264 SRC/11
PRCS/1886109734 ABCODE/ SRVID/5 PID/16960 TID/3404 PROC/cicsam
SECONDARY SYMPTOMS = bde_StartOSProcess returned transient
error. Retrying 1 of 1

SYMPTOMS = TIME/"06/13/16 17:36:26.731012000" REGION/CHTEST
PROD/5724LX600 LVLS/810 MOD/"@(#)conco, 19:30:37, Dec 17 2015"
FUNC/ConCO_CreateProcess LINE/1217 MS/010121 MSN/264 SRC/2
PRCS/1886109734 ABCODE/AKCS SRVID/5 PID/16960 TID/3404
PROC/cicsam
SECONDARY SYMPTOMS = 2 Transient errors from bde_StartOSProcess

Problem conclusion

  • This issue is fixed by correcting the code used for creating
CICS processes.
This fix is applicable for TXSeries runnning on Linux platform
(RHEL/SLES) only.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IV85559
    • 

  • Reported component name
    TXSERIES LIN CI
    • 

  • Reported component ID
    5724LX800
    • 

  • Reported release
    810
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2016-06-09
    • 

  • Closed date
    2017-02-21
    • 

  • Last modified date
    2017-02-21
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    
IJ05101
    

    • 



Fix information


    

  • Fixed component name
    TXSERIES LIN CI
    • 

  • Fixed component ID
    5724LX800
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGMGV","label":"CICS Transaction Server"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            10 March 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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