IV77521: DOCUMENT UPLOAD WINDOW STOPS WORKING IF TRIED UPLOADING USING A TOO LARGE A DOCUMENT NUMBER VALUE

APAR status

• Closed as fixed if next.

Error description

• If a user tries uploading a document to TRIRIGA and the document
  number has too many characters, the upload is allowed to begin
  but fails, with a vague error ("Error occurs while uploading
  file") being written to the screen and a message like the
  following being written to the server.log:
  
  2015-09-25 08:58:21,625 ERROR
  [com.tririga.platform.document.controller.DocUploadCont
  roller](Default Executor-thread-565) An error occurred while
  processing the upload of a document.[MID-1599977701]
  com.tririga.platform.error.PlatformRuntimeException:
  com.tririga.architecture.docmgmt.ExceededFieldSizeException:
  null
  rootCause=[ com.tririga.platform.error.PlatformRuntimeException:
  Cannot set a value for DM_DOCUMENT_NUMBER because its field size
  is smaller than the length of the new value ]
  [...]
  Caused by:
  com.tririga.architecture.docmgmt.ExceededFieldSizeException:
  null
  rootCause=[ com.tririga.platform.error.PlatformRuntimeException:
  Cannot set a value for DM_DOCUMENT_NUMBER because its field size
  is smaller than the length of the new value ]
          ... 90 more
  Caused by: com.tririga.platform.error.PlatformRuntimeException:
  Cannot set a value for DM_DOCUMENT_NUMBER because its field size
  is smaller than the length of the new value
          [...]
  
  The 'New Document' windows remains open. Any attempts to work
  from this window after this point initially fail with the same
  vague error message appearing on the screen and nothing being
  written to the server.log.
  
  The window only begins to work again once the user by chance
  realizes they need to reattach the file AND put valid number of
  characters in the document number field.
  
  An upload should not be allowed to begin if an invalid document
  number value is present.  An error or warning should appear
  before the upload starts.
  
  This issue has been seen in 3.4.2 as well as 3.4.2.1. It may
  have been present in earlier releases, as well.
  

Local fix

• If you encounter this problem, specify a document number
  value that does not exceed the maximum length allowed in the
  business object for this field
     (e.g. if you are using the Out-of-Box Document Business
     Object, do not specify more than 150 characters)
  and reattach the file you want to upload.
  

Problem summary

• The problem is due to an issue where the document upload window
  would fail to upload a document if its document number was
  longer than the Document Number field size.
  

Problem conclusion

• This resolves an issue where the document upload window would
  fail to upload a document if its document number was longer
  than the Document Number field size.
  Input is now validated prior to form submission and a string
  longer than field size will no longer be typed into the input.
  This change set adds validation to the 'new document' upload
  window and the 'multi-document' upload window. Documents with
  name and number fields that are longer than specified in the
  document bo can no longer be submitted.
  This also resolves another issue where the document upload
  window would become unresponsive after a failed upload.
  This also adds descriptive error messages to the document
  upload window.
  This will be targeted for the 2h2015 release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• 999
  

Fix information

Applicable component levels

• R342 PSY

     UP