APAR status
Closed as program error.
Error description
Environment : 7501 ACTION TAKEN : - Problem replicated in 7501 latest IFIX build. Replication Steps: 1. Go to Inventory ---> Item Master application - create a new rotating item DEMO 2. Change status to active, 3. Select Action ---> Add item to storeroom. 4. Go to Assets ---> Locations ---> Create new location LOCATIONPMR 5. In Rotating item ---> Select item DEMO created before 6. Type Operating 7. In specification tab ---> Select classification VEHICLE 8. Go to Profile ---> Default information and change the Default insert site from BEDFORD to FLEET 9. Go to Asset ---> Locations - Create new location LOCATIONPMR (Default site BEDFORD) 10. In rotating item ---> Select item DEMO created before 11. Type Operating 12. In specification tab ---> Select classification VEHICLE 13. We have now LOCATIONPMR location in both site FLEET and BEDFORD 14. Go to Preventive maintenance ---> Master PM 14. Create new Master PM (1002), Select item DEMO 15. Save 16. Select Action ---> Create associated PMs and on location tab in the pop up window select LOCATIONPMR from site BEDFORD for example (it doesn't matter) click ok 17. You will receive a message that PM (1020 for example) was created 18. Click OK 19. Select Action - Create associated PMs and on location tab no location is available anymore. There should be a LOCATIONPMR available to be selected as we have this location on 2 sites. === TPAE L3 authorized APAR creation ===
Local fix
The resolution is : === 1. Login to Maximo 2. Go to System Configuration --> Platform Configuration --> Database Configuration --> List screen 3. Select Action --> Manage Admin Mode --> Turn Admin Mode on. 4. Search for Object MasterPM 5. Go to Relationships tab of MasterPM 6. Look for Assocloc (child =LOCOPER) 7. Expand ASSOCLOC 8. Modify the Where clause as follows (first take a backup of the existing clause) === :applympmtoloc=:yes and itemnum =:itemnum and location not in(select location from pm where masterpm=:masterpmnum and pm.siteid=locoper.siteid and location is not null) and itemsetid = :itemsetid and location in (select location from locations where locations.siteid=locoper.siteid and status not in (select value from synonymdomain where maxvalue in ('DECOMMISSIONED') and domainid='LOCSTAT')) and :sitefiltering === 9. Go back to DB Configuration List screen 10. Select Action --> Apply Configuration Changes 11. After changes are applied, turn the Admin mode off. 12. Logout and Log back in Maximo ===
Problem summary
**************************************************************** * USERS AFFECTED: * * Maximo users of Master PMs * **************************************************************** * PROBLEM DESCRIPTION: * * Locations or assets existing in multiple sites disappear * * from the 'Create Associated PMs' dialog after creating an * * associated PM for one of the locations or assets. * **************************************************************** * RECOMMENDATION: * * Apply latest fix pack. * **************************************************************** 1. Add new rotating asset ABC1 to site BEDFORD. Specify rotating itemnum MOT10 for this new asset. Add new rotating asset ABC1 to site DENVER. Specify rotating itemnum MOT10 for this new asset. 2. Add new operating location LOCYY to site BEDFORD. Give the new location an itemnum of MOT10. Add new operating location LOCYY to site DENVER. Give the new location an itemnum of MOT10. 3. Create a new Master PM for item MOT10. Make sure that both "Create Associated PMs for Item's Location?" and "Create Associated PMs for Item's Asset?" are checked. 4. Create an associated PM for BEDFORD asset ABC1 and BEDFORD location LOCYY. 5. Return to the 'Create Associated PMs' dialog and notice that DENVER asset ABC1 and DENVER location LOCYY are missing. You have not yet created an associated PM for these, so both should still be in the dialog. Only assets and locations for which associated PMs have already been created should be absent from the dialog.
Problem conclusion
Locations or assets existing in multiple sites no longer disappear from the 'Create Associated PMs' dialog after creating an associated PM for one of the locations or assets. Only assets and locations for which associated PMs have already been created should be absent from the dialog. The fix for this APAR is contained in the following maintenance package: | release\fix pack\interim fix for Releases 7.5.0.10 and 7.6.0.3 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IV77458
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-09-28
Closed date
2015-11-04
Last modified date
2015-11-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
SYSTEM CONFIG
Fixed component ID
5724R46S1
Applicable component levels
R750 PSY
UP
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Document Information
Modified date:
04 November 2015