APAR status
Closed as program error.
Error description
The Select Groups and Select Conditions buttons to not display their respective value lists when clicked. Only an empty dialog. Using the New Row buttons works as expected. To Reproduce: 1) Login to Maximo as wilson and open the App Designer. 2) Open the record for the Assets application and click on the main Asset tab to bring it into focus. 3) Select the Asset field and bring up its control properties - the control properties dialog for the Asset field pops 4) Click on the Advanced tab, then click on the button for Configure Conditional Properties - the dialog pops as expected 5) In the Signature Option field, enter READ and tab out 6) Click on the Select Groups button - the dialog pops, but no security groups are shown. Same with clicking on the Select Conditions button. The dialog pops, but is not populated. If you use the New Row button, and bring up the value list for security groups, the value list is correctly populated. ENVIRONMENT: IBM WebSphere Application Server 7.0.0.17 Common process components for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7530-16 Release management for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7530-01 Advanced Workflow Components for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7511-00 Data Integration and Context Menu Service Configuration 7.5.0.0 Build 20090911D2 DB Build V7117-07 IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7530-01 SLA Hold for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7530-01 Self Service Center for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7520-01 Asset Management for IBM Control Desk 7.5.3.0 Build 201411211334 DB Build V7530-05 Tivoli's process automation engine 7.5.0.7 Build 20141017-1600 DB Build V7507-40 Live Chat for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7530-01 IBM Maximo for Service Providers 7.5.3.0 Build 20140708-1430 DB Build V7530-19 IBM Tivoli Integration Composer 7.5.0.2 Build 20141017-1600 DB Build V7502-02 Search for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7530-01 Service Request Management for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7530-02 Solution for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7520-02 Configuration items for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7530-04 IBM Tivoli Integration Composer for IBM Control Desk 7.5.3.0 Build 201411211334 DB Build V7530-06 User interface widgets for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7530-06 Change management for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7530-03 Incident Management for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7530-02 Service Catalog for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7530-08 Configuration management for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7530-02 Survey Management for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7511-01 Tivoli Remote Diagnostics for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7511-00 Instant Messaging for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7530-00 Problem Management for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7520-02 Service Desk for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7530-05 Quick Configuration for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7511-00 IBM TPAE Integration Framework 7.5.1.2-MIF_7512_IFIX.20141029-1705 Build 20140730-1950 DB Build V7512-08 HFDB Build HF7512-03 Service Desk Integration MEA for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7530-00 Screen Capturer for IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7530-00 Linux 2.6.18-308.el5 DB2/LINUXX8664 9.7 (SQL09075)
Local fix
NA
Problem summary
**************************************************************** * USERS AFFECTED: * * All Maximo Users * **************************************************************** * PROBLEM DESCRIPTION: * * Select groups and select conditions buttons do not work in * * app designer * **************************************************************** * RECOMMENDATION: * * Apply fixpack release 7.6.0.3 or 7.5.0.10 of TPAE or request * * an interim fix * ****************************************************************
Problem conclusion
Select groups and select conditions buttons works in app designer
Temporary fix
Comments
APAR Information
APAR number
IV77018
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-09-14
Closed date
2015-10-29
Last modified date
2015-10-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
SYSTEM CONFIG
Fixed component ID
5724R46S1
Applicable component levels
R750 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"750","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
29 October 2015