IV75285: NCM UNABLE TO LOCATE DRIVER FOR FORTIGATE FIREWALL

APAR status

• Closed as program error.

Error description

• While running an autodiscovery, UOW failed with the following
  error =>
  
  (11) Warning! No driver could be located for this network
  resource!
  (12) Invalid or unsupported VTMOS:
  Fortinet/Firewall/Fortigate/V5.2.2
  (13) Operation failed with failure category [Internal Error]
  (14) [Caused by: Invalid or unsupported VTMOS:
  Fortinet/Firewall/Fortigate/V5.2.2 (OperationFailedException)]
  (15) Task End Time: 2015/07/13 08:15:32.163 GMT+00:00
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * ITNCM users using autodiscovery for the Fortinet firewall    *
  * device.                                                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * NCM UNABLE TO LOCATE DRIVER FOR FORTIGATE FIREWALL           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * 1. Go to FixCentral ITNCM "Identify Fixes" at URL -          *
  * http://www-933.ibm.com/support/fixcentral/swg/identifyFixes? *
  * query.parent=ibm~Tivoli&query.product=ibm~Tivoli~Tivoli%20Ne *
  * tcool%20Configuration%20Manager&query.release=All&query.plat *
  * form=All                                                     *
  * 2. Select the "Individual fix IDs" radio button and search   *
  * for "6.4.0-TIV-ITNCMAUTODISCOVERY-ab11:access-key" (without  *
  * the quotes)                                                  *
  * 3. Select Continue                                           *
  ****************************************************************
  

Problem conclusion

• Updated RegexList.xml to remove the letter V in front of OS
  version
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  N/C CONFIG MGR(

• Fixed component ID

  5724Z3100

Applicable component levels

• R630 PSY

     UP

• R640 PSY

     UP

• R641 PSY

     UP