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IV74861: ERROR IN COUNTRY PHONE NUMBER. RUSSIA CODE +7 IS DUPLICATED WITH TAJIKISTANI, WHICH IS +992

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APAR status

  • Closed as unreproducible.

Error description

  • OnPrem 2.2 and 2.3
    
    there is an error in country phone number.
    Russia code (+7) is duplicated with (+7) Tajikistani, which is
    wrong,
    because Tajikistani country code is (+992)
    So all our users with Russian mobile numbers are listed as
    Tajikistani.
    Please see the screenshots.
    Can we fix it somehow? Without RPM or waiting for new release?
    DB SQL
    fix?
    I checked Saas 2.3 version - bug remains there also.
    

Local fix

  • use scripts to update the DB:\
    CPS-14574_fix_for_Tajikistan_implementation.dat.sql
    ---------------------------------------------------
    update vpn2.country
    set COUNTRY_CODE_FOR_SMS = 992
    where COUNTRY_NAME = 'Tajikistan';
    
    
    CPS-14574_fix_for_Tajikistan_validation.dat.sql
    -----------------------------------------------
    select count(*)
    from vpn2.country
    where COUNTRY_NAME = 'Tajikistan'
    and COUNTRY_CODE_FOR_SMS = 992;
    
    For the issue with Tajikistan, we can have a quick fix. Please
    follow the below steps,
    
        Login into vpn2 database as a system user.
        Run the attached sql file
    "CPS-14574_fix_for_Tajikistan_implementation.dat.sql".
        Run the attached sql file
    "CPS-14574_fix_for_Tajikistan_validation.dat.sql" and make sure
    that it returns 1 as result.
        Commit the changes and log out of the database.
        Restart the "user-management" application to observe the
    changes.
    

Problem summary

  • Hotfix was provided for fixing the issue on 2.3 and a fix was
    made in 2.4 release.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV74861

  • Reported component name

    MBLFRST PRTCT D

  • Reported component ID

    5725R1100

  • Reported release

    220

  • Status

    CLOSED UR3

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-07-06

  • Closed date

    2016-04-13

  • Last modified date

    2016-04-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MBLFRST PRTCT D

  • Fixed component ID

    5725R1100

Applicable component levels

  • R230 PSY

       UP

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Document Information

Modified date:
13 April 2016