IBM Support

IV74708: CONFIGURING A RUNNING PORTAL SERVER DISPLAY INCORRECT MESSAGE

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION:
    When configuring the Portal Server as a non root user and the
    Portal Server is running at the start of the configuration
    attempt, the following message in displayed incorrectly.
    
    Component can not be managed due to insufficient privileges
    
    This message is displayed because the script
    InstallPresentation.sh changed the way that it stopped the
    Portal Server during configuration.by
    
    RECREATE INSTRUCTIONS:
    1) Install ITM 6.30 or higher Portal Server on Unix or Linux as
    non-root.
    2) Configure the Portal Server as the same non-root user.
    3) Start the Portal Server as the same non-root user.
    4) Configure the Portal Server while it is still running.
       Whether you configure the Portal Server interactively or
    silently you
       will see messages like the following displayed at the end.
    
    ... running InstallPresentation.sh
    ... InstallPresentation.sh completed
    
    Info - If you would like to update the machine restart scripts,
    you can
    enter a root password:
    KCIIN2805E ERROR: You are not running as root and protocols
    "[SSH,
    REXEC, RSH]" are not enabled on this machine.
    KCIIN2803E ERROR: The machine boot scripts can not be updated
    automatically for you.
    Please manually run the following command as root:
    /Tivoli/IBM/ITM/bin/UpdateAutoRun.sh -h /Tivoli/IBM/ITM
    Agent configuration completed...
    Would you like to restart the component to allow new
    configuration to
    take effect? [1=Yes, 2=No] (Default is: 1): 1
    Component can not be managed due to insufficient privileges
    Would you like to start Tivoli Enterprise Portal Server now?
    [1=Yes,
    2=No] (Default is: 2): 1
    Starting Tivoli Enterprise Portal Server
    Tivoli Enterprise Portal Server started
    
    5) Notice that the following message is displayed even though
    you are
       able to start the Portal Server:
    
    Component can not be managed due to insufficient privileges
    

Local fix

  • 1) Ignore the message.
    2) Stop the Portal Server before performing configuration
    

Problem summary

  • Message incorrectly displayed during non-root Portal Server
    configuration.
    
    When configuring the Portal Server as a non-root user while it
    is running, the following message is incorrectly displayed:
    Component can not be managed due to insufficient privileges.
    

Problem conclusion

  • The code was changed so that the message in no longer
    incorrectly displayed.
    
    The fix for this APAR is contained in the following maintenance
    packages:
    
      | fix pack | 6.3.0-TIV-ITM-FP0007
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV74708

  • Reported component name

    OMEG DIST INSTA

  • Reported component ID

    5608A41CI

  • Reported release

    630

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-07-01

  • Closed date

    2016-06-27

  • Last modified date

    2017-01-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OMEG DIST INSTA

  • Fixed component ID

    5608A41CI

Applicable component levels

  • R630 PSY

       UP

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Document Information

Modified date:
06 January 2017