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IV71105: VIRUS DEFINITIONS PROPAGATION FAILS IF THE BES SERVER IS NOT INSTALLED INTO THE DEFAUL PATH

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APAR status

  • Closed as program error.

Error description

  • Site Version of the "Trend Micro Core Protection Module" is 66.
IEM Version : 9.2.2.21

Trend MicroScript.exe fails with error:

[20150305 15:26:54] Started TrendMirrorScript
[20150305 15:26:54] Loading registry settings.
[20150305 15:26:54] ComponentDir: C:\Program Files (x86)\Trend
Micro\Core
Protection Module Server\Components
[20150305 15:26:54] BESRootFolder: C:\TEM\TEM_Server\wwwrootbes\
[20150305 15:26:54] PatternHistory: 0x0000000F
[20150305 15:26:54] LogDays: 0x0000000A
[20150305 15:26:54] SpywareFile: C:\Program Files (x86)\Trend
Micro\Core
Protection Module Server\SpywareApprovedList.ini
[20150305 15:26:54] Loading propagation settings.
[20150305 15:26:54] AutoUpdate: 0x00000001
[20150305 15:26:54] PropagationDSN: bes_bfenterprise
[20150305 15:26:54] ManifestSiteName:
FileOnlyCustomSite_CPMAutoUpdate
[20150305 15:26:54] PropagationCredentialsDir:
C:\TEM\TrendMirrorScript\Credentials\publisher.pvk
[20150305 15:26:54] PropagationPassword loaded.
[20150305 15:26:54] PropagationUser: cpm_admin_20150305_151834
[20150305 15:26:54] There are no files to copy in the source
folder.
[20150305 15:26:54] Latest Update: 20150305_091801
[20150305 15:26:54] Added 14 components to the manifest from
20150301_090336.txt
[20150305 15:26:54] Added 26 components to the manifest from
20150301_090336_v2.txt
[20150305 15:26:54] Added 14 components to the manifest from
20150302_045157.txt
[20150305 15:26:54] Added 26 components to the manifest from
20150302_045157_v2.txt
[20150305 15:26:54] Added 14 components to the manifest from
20150302_101100.txt
[20150305 15:26:54] Added 26 components to the manifest from
20150302_101100_v2.txt
[20150305 15:26:54] Added 14 components to the manifest from
20150302_194309.txt
[20150305 15:26:54] Added 26 components to the manifest from
20150302_194309_v2.txt
[20150305 15:26:54] Added 14 components to the manifest from
20150302_205527.txt
[20150305 15:26:54] Added 26 components to the manifest from
20150302_205527_v2.txt
[20150305 15:26:54] Added 14 components to the manifest from
20150303_053055.txt
[20150305 15:26:54] Added 26 components to the manifest from
20150303_053055_v2.txt
[20150305 15:26:54] Added 14 components to the manifest from
20150303_074737.txt
[20150305 15:26:54] Added 26 components to the manifest from
20150303_074737_v2.txt
[20150305 15:26:54] Added 14 components to the manifest from
20150303_080725.txt
[20150305 15:26:54] Added 26 components to the manifest from
20150303_080725_v2.txt
[20150305 15:26:54] Added 14 components to the manifest from
20150303_112808.txt
[20150305 15:26:54] Added 26 components to the manifest from
20150303_112808_v2.txt
[20150305 15:26:54] Added 14 components to the manifest from
20150304_061118.txt
[20150305 15:26:54] Added 26 components to the manifest from
20150304_061118_v2.txt
[20150305 15:26:54] Added 14 components to the manifest from
20150304_092638.txt
[20150305 15:26:54] Added 26 components to the manifest from
20150304_092638_v2.txt
[20150305 15:26:54] Added 14 components to the manifest from
20150305_012756.txt
[20150305 15:26:54] Added 26 components to the manifest from
20150305_012756_v2.txt
[20150305 15:26:54] Added 14 components to the manifest from
20150305_045007.txt
[20150305 15:26:54] Added 26 components to the manifest from
20150305_045007_v2.txt
[20150305 15:26:54] Added 14 components to the manifest from
20150305_090822.txt
[20150305 15:26:54] Added 26 components to the manifest from
20150305_090822_v2.txt
[20150305 15:26:54] Added 14 components to the manifest from
20150305_091801.txt
[20150305 15:26:54] Added 26 components to the manifest from
20150305_091801_v2.txt
[20150305 15:26:54] Writing files to the json manifest.
[20150305 15:26:54] Updating Data Store
[20150305 15:26:54] Data store successfully updated.
[20150305 15:26:54] Import BM Policy - Start
[20150305 15:26:54] Latest Updated Folder:
C:\TEM\TEM_Server\wwwrootbes\\cpm\patterns\20150305_091801\
[20150305 15:26:54] Latest Updated Server INI:
C:\TEM\TEM_Server\wwwrootbes\\cpm\patterns\20150305_091801\serve
r_bf_20150305_091801.ini
[20150305 15:26:54] Latest Updated Pattern Zip File:
C:\TEM\TEM_Server\wwwrootbes\\cpm\patterns\20150305_091801\patte
rn/tmplcinf_121000.zip
[20150305 15:26:54] Get Bm Policy From Pattern Zip File
[20150305 15:26:54] Found Zipped File:
C:\TEM\TEM_Server\wwwrootbes\\cpm\patterns\20150305_091801\patte
rn/tmplcinf_121000.zip
[20150305 15:26:54] Found Pattern XML File: tmplcinf.xml
[20150305 15:26:54] Read Pattern Content Successfully
[20150305 15:26:54] Encode BmPolicy to character entity
reference
[20150305 15:26:54] Updating BM Policy Data Store
[20150305 15:26:54] Data store BM policy successfully updated.
[20150305 15:26:54] Import BM Policy - End
[20150305 15:26:54] Moving SpywareApprovedFile: NA
[20150305 15:26:54] Propagating 20150305_091801 to
FileOnlyCustomSite_CPMAutoUpdate
[20150305 15:26:54] Evans(or after) platform
[20150305 15:26:54] PropafateFiles path is ..\BES
Server\PropagateFiles.exe
[20150305 15:26:54] isEvans90OrAfter Use BesServerURL in
PropafateFiles
argument.
[20150305 15:26:54] ERROR: Propagation failed: The system cannot
find the path
specified.
[20150305 15:26:54] Main sub ended with errors/warnings: ERROR:
Propagation
failed: The system cannot find the path specified.
[20150305 15:26:54] Completed TrendMirrorScript
[20150305 15:26:54] ERROR LIST[3]: "ERROR: Propagation failed:
The system
cannot find the path specified."

Local fix

Problem summary

  • Virus definitions propagation fails if the BES Server is not
installed into the defaul path

Problem conclusion

  • Content fixed in Trend Micro Core Protection Module site version
 67.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IV71105
    • 

  • Reported component name
    TEM FOR CORE PR
    • 

  • Reported component ID
    5725C43TM
    • 

  • Reported release
    920
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2015-03-18
    • 

  • Closed date
    2016-04-13
    • 

  • Last modified date
    2016-04-13
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    TEM FOR CORE PR
    • 

  • Fixed component ID
    5725C43TM
    • 



Applicable component levels


    

  • R820  PSY
       UP
    • 

  • R900  PSY
       UP
    • 

  • R910  PSY
       UP
    • 

  • R920  PSY
       UP
    • 

  • R926  PSY
       UP
    • 

  • R950  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":null,"label":null},"Product":{"code":"SSBQVS","label":"Tivoli Endpoint Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"920","Edition":"","Line of Business":{"code":"","label":""}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            13 April 2016
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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