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IV70669: KFWITM217E ERROR IN HISTORICAL CONFIG WINDOW.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • APAR Type:            Field
    Approver Initials:    sm
    Severity:             3
    Reported Release:     630
    Compid:               5724C04PS Tivoli Enterprise Portal Server
    ABSTRACT:             KFWITM217E error in historical config
    window
    
    Problem Description:
    =============
    With the TEP client and history collection configuration window
    open, GUI showed KFWITM217E error if the db2 connection was
    disconnected and restored.
    
    This is the popup message:
    ----------------------------------------------------------------
    Cannot load Product Configuration data
    KFWITM217E Request error:[IBM][CLI Driver] SQL1224N The
    database manager is not able to accept new requests, has
    terminated all requests in progress, or has terminated the
    specified request because of an error or a forced interrupt.
    SQLSTATE=55032, GENERIC SQLSTATE:40003, ERR:-1224
    SQLExecDirect rc=-1:SQL_ERROR
    ----------------------------------------------------------------
    
    Once user click "OK" on that message, the historical collection
    config works just fine.
    
    This problem didn't occur in ITM 623 release, observed in ITM
    63 FP2 and above.
    
    RECREATE INSTRUCTIONS:
    With the TEP client and history collection configuration window
    open, stop and start warehouse db. Wait to make sure the
    warehouse db is up and running. On the history collection
    config window, try selecting "unix os" history, for example,
    you'll get the KFWITM217E error.
    

Local fix

  • Once user click "OK" on the message popup, the history
    collection configuration works just fine.
    

Problem summary

  • KFWITM217E error in historical configuration window if database
    connection was disconnected and restored.
    
    
    With the Tivoli Enterprise Portal Client history collection
    configuration window open, Portal client showed KFWITM217E error
    if the database connection was disconnected and restored.
    
    This is the popup message:
    ----------------------------------------------------------------
    Cannot load Product Configuration data
    KFWITM217E Request error:[IBM][CLI Driver] SQL1224N The database
    manager is not able to accept new requests, has
    terminated all requests in progress, or has terminated the
    specified request because of an error or a forced interrupt.
    SQLSTATE=55032, GENERIC SQLSTATE:40003, ERR:-1224 SQLExecDirect
    rc=-1:SQL_ERROR
    ----------------------------------------------------------------
    
    Once "OK" button was clicked on that message, the historical
    collection configuration worked just fine.
    

Problem conclusion

  • Code was changed to show this error message only if
    "KFW_HISTORY_SKIP_CONN_ERROR_RETRY" is set.
    
    
    The fix for this APAR is contained in the following maintenance
    packages:
    
      | fix pack | 6.3.0-TIV-ITM-FP0006
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV70669

  • Reported component name

    TEPS

  • Reported component ID

    5724C04PS

  • Reported release

    630

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-03-06

  • Closed date

    2015-08-11

  • Last modified date

    2015-12-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TEPS

  • Fixed component ID

    5724C04PS

Applicable component levels

  • R630 PSY

       UP

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Document Information

Modified date:
10 December 2015