Troubleshooting
Problem
Cannot connect to Connect:Enterprise node
Symptom
Cannot connect to Connect:Enterprise node
Control Center error:
CCTR035E
Error: Failed to connect to server. Check for invalid
userid/password, improper authority for userid, unsupported level of server or
no license slot available to monitor the server.
Enterprise Admin GUI error:
504 failed to connect.
The Connect:Enterprise SVD trace shows this error:
rapi_open_role: failed acqopenifile - rc = 12
[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSFVK3","label":"IBM Sterling Connect:Enterprise for UNIX"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Historical Number
PRI6775
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Document Information
Modified date:
17 December 2019
UID
swg21532915