IZ89534: UNABLE TO LOAD THE CONSOLEHOOKLOADER.DLL IN WINDOWS 7

APAR status

• Closed as fixed if next.

Error description

• Problem Description: While developing a profile for application
  CMD.exe
  we are facing an issue that access profile does not get loaded
  i.e. it
  doesn?t detect CMD.exe. We have used the following signature in
  general
  properties for access profile
  ?/child::exe[@exe_name="cmd.exe"]?.
  
  Customr Recreate:  yes
  L2 Support Recreate:  yes
  
  Desired Behavior:
  able to detect the CMD prompts by AA
  Steps Duplicate:
  1. Create the profile for CMD
  2. CMD does not detect when the CMD opened by AA
  
  Environment:
  TAM ESSO 8.1
  Solution:
  
  Unfortunately, the documentation is not clear the link that you
  sent to
  me also, the 8.0 AA was enabled by default. There are some issue
  enabled
  before so the 8.1 AA version make the feature to be disabled.
  
  However, the steps here should make your deployment easier.
  
  Post AA installation
  If this is a new deployment for AA,
  1. Modify setupHlp.ini located under AccessAgent 8.1\Config set
  ConsoleAppSupportEnabled value to 1. (As a default,;Whether to
  enable
  TAM E-SSO Console Hook Loader. <1|0> (default: 0)
  ConsoleAppSupportEnabled=0
  2. Install AA. the consolehookLoader.dll will get installed
  
  After AA installed
  1. Just run the InstallConsole support.vbs , and run the
  necessary
  updates in the Windows. That's why your case does NOT work on
  Windows
  7 but it works on XP.
  

Local fix

• RTC 17398
  

Problem summary

• Profiles for console applications does not work on Windows
  Vista nor on Windows 7, due to a change in the OS hooking
  mechanism. The limitation can not be addressed on version 8.1.
  The problem will be addressed in TAM E-SSO version 8.2.
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R810 PSN

     UP