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Unable to log in to Gentran system from a client - Sterling Gentran:Server for Microsoft Windows

Troubleshooting


Problem

When trying to log in to the Gentran system from a client GENTRAN:Server system [system] is not currently running. Check that [servername] is up and that the GENTRAN Executive service is running on it

Symptom

GENTRAN:Server system [system] is not currently running. Check that [servername] is up and that the GENTRAN Executive service is running on it.

[{"Product":{"code":"SS6V3G","label":"Sterling Gentran:Server for Microsoft Windows"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.3.1;5.3;5.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

PRI771

Document Information

Modified date:
16 June 2018

UID

swg21531796