A fix is available
APAR status
Closed as program error.
Error description
When changing the community string or snmp version for a device, or group of devices, either within the GUI SNMP Password Properties page, or manually changing it within the config files, two discoveries must be run before the correct community string or version is known by ITNM for the device.
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * All ITNM 3.8 users. * **************************************************************** * PROBLEM DESCRIPTION: * * In certain situations (usually when the currently assigned * * credentials continue to work), updating the configured SNMP * * credentials in the Password table of the Discovery * * Configuration GUI or editing SnmpStackSecurityInfo.cfg * * directly fails to be honoured by the ncp_dh_snmp and * * ncp_poller processes in a timely fashion. * **************************************************************** * RECOMMENDATION: * * This fix will be included int | fix pack | * * 3.8.0-ITNMIP-FP0006 and | fix pack | 3.9.0-ITNMIP-FP0001 * **************************************************************** The problem most often occurs when 1) a device has already been discovered successfully, and 2) the old credentials are still in use by one or more other devices, and ITNM is still configured to use those credentials. ITNM continues to use the old credentials for the original device.
Problem conclusion
| fix pack | 3.8.0-ITNMIP-FP0006 and | fix pack | 3.9.0-ITNMIP-FP0001
Temporary fix
Comments
APAR Information
APAR number
IZ87272
Reported component name
TIV NETWK MGR I
Reported component ID
5724S4500
Reported release
380
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-10-25
Closed date
2011-01-31
Last modified date
2011-01-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV NETWK MGR I
Fixed component ID
5724S4500
Applicable component levels
R380 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"380"}]
Document Information
Modified date:
06 October 2021