IBM Support

IZ87272: WHEN CHANGING SNMP DETAILS (COMM STRING OR VERSION), PARTIAL DISCOVERY MUST RUN TWICE BEFORE CHANGE IS IMPLEMENTED

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APAR status

  • Closed as program error.

Error description

  • When changing the community string or snmp version for a device,
    or group of devices, either within the GUI SNMP Password
    Properties page, or manually changing it within the config
    files, two discoveries must be run before the correct community
    string or version is known by ITNM for the device.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All ITNM 3.8 users.                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In certain situations (usually when the currently assigned   *
    * credentials continue to work), updating the configured SNMP  *
    * credentials in the Password table of the Discovery           *
    * Configuration GUI or editing SnmpStackSecurityInfo.cfg       *
    * directly fails to be honoured by the ncp_dh_snmp and         *
    * ncp_poller processes in a timely fashion.                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This fix will be included int | fix pack |                   *
    * 3.8.0-ITNMIP-FP0006 and | fix pack | 3.9.0-ITNMIP-FP0001     *
    ****************************************************************
    The problem most often occurs when 1) a device has already been
    discovered successfully, and 2) the old credentials are still in
    use by one or more other devices, and ITNM is still configured
    to use those credentials.  ITNM continues to use the old
    credentials for the original device.
    

Problem conclusion

  • | fix pack | 3.8.0-ITNMIP-FP0006 and | fix pack |
    3.9.0-ITNMIP-FP0001
    

Temporary fix

Comments

APAR Information

  • APAR number

    IZ87272

  • Reported component name

    TIV NETWK MGR I

  • Reported component ID

    5724S4500

  • Reported release

    380

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-10-25

  • Closed date

    2011-01-31

  • Last modified date

    2011-01-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIV NETWK MGR I

  • Fixed component ID

    5724S4500

Applicable component levels

  • R380 PSY

       UP

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"380"}]

Document Information

Modified date:
06 October 2021