IZ85909: MAXIMO 6.2.3 - LAFIX.20100726-1219 - CANCELLING TASK AFTER DUPLICATING THE VERSION RECEIVE ERROR

APAR status

• Closed as program error.

Error description

• 1.  Create a Work Order
  
  2.  Create a CU Estimate with Material / Labor on it and
  associate that
  Estimate to the Work Order created in Step 1
  3.  Estimate and Accept that Estimate to the Work Order
  4.  Approve Work Order
  5.  Complete Work Order
  6.  Cancel or Close the Task Work Order
  7.  Go to CU  Estimate, attempt to Duplicate Version, will not
  be able
  to due to Task being cancelled.
  8.  If you cancel the Task after you Duplicate Version, first
  change
  Estimate Type to  AsBuilt , Perform Estimation, then will get
  this
  error when trying to Accept the AsBuilt Version    Workorder
  2383174 /
  1 / {1} is not in WAPPR status.
  This issue persists if Task is Closed or Cancelled and the fix
  needs to
  cover both scenarios.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: Utilities users                              *
  ****************************************************************
  * PROBLEM DESCRIPTION: 1.  Create a Work Order                 *
  *                                                              *
  *                      2.  Create a CU Estimate with Material  *
  *                      / Labor on it and                       *
  *                                                              *
  *                      associate that                          *
  *                                                              *
  *                      Estimate to the Work Order created in   *
  *                      Step 1                                  *
  *                                                              *
  *                      3.  Estimate and Accept that Estimate   *
  *                      to the Work Order                       *
  *                                                              *
  *                      4.  Approve Work Order                  *
  *                                                              *
  *                      5.  Complete Work Order                 *
  *                                                              *
  *                      6.  Cancel or Close the Task Work Order *
  *                                                              *
  *                      7.  Go to CU  Estimate, attempt to      *
  *                      Duplicate Version, will not             *
  *                                                              *
  *                      be able                                 *
  *                                                              *
  *                      to due to Task being cancelled.         *
  *                                                              *
  *                      8.  If you cancel the Task after you    *
  *                      Duplicate Version, first                *
  *                                                              *
  *                      change                                  *
  *                                                              *
  *                      Estimate Type to  AsBuilt , Perform     *
  *                      Estimation, then will get               *
  *                                                              *
  *                      this                                    *
  *                                                              *
  *                      error when trying to Accept the AsBuilt *
  *                      Version    Workorder                    *
  *                                                              *
  *                      2383174 /                               *
  *                                                              *
  *                      1 /  1  is not in WAPPR status.         *
  *                                                              *
  *                      This issue persists if Task is Closed   *
  *                      or Cancelled and the fix                *
  *                                                              *
  *                      needs to                                *
  *                                                              *
  *                      cover both scenarios.                   *
  *                                                              *
  *                      LOCAL FIX:                              *
  *                                                              *
  *                      none                                    *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  *                                                              *
  *                                                              *
  *                                                              *
  ****************************************************************
  MAXIMO 6.2.3 - LAFIX.20100726-1219 - CANCELLING TASK AFTER
  DUPLICATING THE VERSION RECEIVE ERROR
  

Problem conclusion

• This was closed due a poor description and steps not
  replicatable added an aged date.
  
  Another apar will be create, since the client reply back with a
  rich e-mail and all their complaining.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  WORK ORDER TRAC

• Fixed component ID

  5724R46WO

Applicable component levels

• R620 PSY

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