IZ85044: CALCULATED PRIORITY IS NOT CALCULATED CORRECTLY ON TASK WORK ORDERS WHEN GENERATED FROM A PM

APAR status

• Closed as program error.

Error description

• Steps to replicate the issue in Maxdemo database, Maximo Base
  Services 7.1.1.16:
  
  - Log into Maximo as wilson
  
  - Go to Work Orders > Assignment Manager
  
  - Select Action > Set Preferences > Set Priority Preferences
  
  - In Set Priority Preferences box, Work Priority Calculation,
  select (PRIORITY + 2 * EQPRIORITY)
  
  - Click on OK and save record
  
  - Go to Assets > Assets
  
  - Click on New Asset button, accept the default values and enter
  this info:
  Asset = ASSET10
  Priority = 1
  
  - Save record and change the Status to OPERATING
  
  - Go to Planning > Job Plans
  
  - Click on New Job Plan button, accept the default values and
  enter this info:
  Job Plan = JP10
  
  - In Job Plan Tasks, click on New Row button, accept the default
  values and enter this info:
  Task = 10
  Description = Task10 of JP10
  
  - Save record and change the Status to ACTIVE
  
  - Go to Preventive Maintenance > Preventive Maintenance
  
  - Click on New PM button, accept the default values and enter
  this info:
  PM = PM10
  Asset = ASSET10
  Job Plan = JP10
  Priority = 10
  
  - Click on Frequency tab and enter this info:
  Frequency = 30 days
  
  - Save record and change the Status to ACTIVE
  
  - Select Action > Generate Work Orders
  
  - In Generate Work Orders box, deselect "Use Frequency
  Criteria?" and click on OK
  
  - Take note of the generated Work Order number
  
  - Go to Work Orders > Work Order Tracking
  
  - Bring up the Work Order record created above
  
  - Click on Plans tab
  
  - In the Tasks for Work Order, take note of the number of the
  Reference WO
  
  - Open a SQL tool and run the following statement:
  
  SELECT CALCPRIORITY FROM WORKORDER WHERE WONUM = 'the Reference
  WO above';
  
  The issue is:
  As the result, it brings 10.
  But it should be 12.
  (PRIORITY + 2 * EQPRIORITY) = (10 + 2 * 1) = 12.
  

Local fix

• No workaround has been found.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: ALL                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION: Steps to replicate the issue in Maxdemo *
  *                      database, Maximo Base                   *
  *                                                              *
  *                      Services 7.1.1.6:                       *
  *                                                              *
  *                                                              *
  *                                                              *
  *                                                              *
  *                                                              *
  *                      - Log into Maximo as wilson             *
  *                                                              *
  *                      - Go to Work Orders > Assignment        *
  *                      Manager                                 *
  *                                                              *
  *                      - Select Action > Set Preferences > Set *
  *                      Priority Preferences                    *
  *                                                              *
  *                      - In Set Priority Preferences box, Work *
  *                      Priority Calculation,                   *
  *                                                              *
  *                      select (PRIORITY + 2 * EQPRIORITY)      *
  *                                                              *
  *                      - Click on OK and save record           *
  *                                                              *
  *                      - Go to Assets > Assets                 *
  *                                                              *
  *                      - Click on New Asset button, accept the *
  *                      default values and enter                *
  *                                                              *
  *                      this info:                              *
  *                                                              *
  *                      Asset = ASSET10                         *
  *                                                              *
  *                      Priority = 1                            *
  *                                                              *
  *                      - Save record and change the Status to  *
  *                      OPERATING                               *
  *                                                              *
  *                      - Go to Planning > Job Plans            *
  *                                                              *
  *                      - Click on New Job Plan button, accept  *
  *                      the default values and                  *
  *                                                              *
  *                      enter this info:                        *
  *                                                              *
  *                      Job Plan = JP10                         *
  *                                                              *
  *                      - In Job Plan Tasks, click on New Row   *
  *                      button, accept the default              *
  *                                                              *
  *                      values and enter this info:             *
  *                                                              *
  *                      Task = 10                               *
  *                                                              *
  *                      Description = Task10 of JP10            *
  *                                                              *
  *                      - Save record and change the Status to  *
  *                      ACTIVE                                  *
  *                                                              *
  *                      - Go to Preventive Maintenance >        *
  *                      Preventive Maintenance                  *
  *                                                              *
  *                      - Click on New PM button, accept the    *
  *                      default values and enter                *
  *                                                              *
  *                      this info:                              *
  *                                                              *
  *                      PM = PM10                               *
  *                                                              *
  *                      Asset = ASSET10                         *
  *                                                              *
  *                      Job Plan = JP10                         *
  *                                                              *
  *                      Priority = 10                           *
  *                                                              *
  *                      - Click on Frequency tab and enter this *
  *                      info:                                   *
  *                                                              *
  *                      Frequency = 30 days                     *
  *                                                              *
  *                      - Save record and change the Status to  *
  *                      ACTIVE                                  *
  *                                                              *
  *                      - Select Action > Generate Work Orders  *
  *                                                              *
  *                      - In Generate Work Orders box, deselect *
  *                      "Use Frequency                          *
  *                                                              *
  *                      Criteria?" and click on OK              *
  *                                                              *
  *                      - Take note of the generated Work Order *
  *                      number                                  *
  *                                                              *
  *                      - Go to Work Orders > Work Order        *
  *                      Tracking                                *
  *                                                              *
  *                      - Bring up the Work Order record        *
  *                      created above                           *
  *                                                              *
  *                      - Click on Plans tab                    *
  *                                                              *
  *                      - In the Tasks for Work Order, take     *
  *                      note of the number of the               *
  *                                                              *
  *                      Reference WO                            *
  *                                                              *
  *                      - Open a SQL tool and run the following *
  *                      statement:                              *
  *                                                              *
  *                      SELECT CALCPRIORITY FROM WORKORDER      *
  *                      WHERE WONUM = 'the Reference            *
  *                                                              *
  *                      WO above';                              *
  *                                                              *
  *                                                              *
  *                                                              *
  *                                                              *
  *                                                              *
  *                      The issue is:                           *
  *                                                              *
  *                      As the result, it brings 10.            *
  *                                                              *
  *                      But it should be 12.                    *
  *                                                              *
  *                      (PRIORITY + 2 * EQPRIORITY) = (10 + 2 * *
  *                      1) = 12.                                *
  *                                                              *
  *                                                              *
  *                                                              *
  *                                                              *
  *                                                              *
  *                      LOCAL FIX:                              *
  *                                                              *
  *                      No workaround has been found.           *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  *                                                              *
  *                                                              *
  *                                                              *
  ****************************************************************
  CALCULATED PRIORITY IS NOT CALCULATED CORRECTLY ON TASK WORK
  ORDERS WHEN GENERATED FROM A PM
  

Problem conclusion

• Fixed in code.
  
  
  
  
  
  The fix for this APAR is contained in the following maintenance
  package:
  
    | release\fix pack | REL 7.1.1.8 - BS
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  WORK ORDER TRAC

• Fixed component ID

  5724R46WO

Applicable component levels

• R711 PSY

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