APAR status
Closed as program error.
Error description
Unable to re-approve a PO on which, of multiple PO lines, a FULLY received line's item is marked as PENDOBS but as not has been fully received, however, another line's item is ACTIVE but not yet fully received. We are having trouble with POs that were created with items that were active at the time the PO was created. Now at least one item on the PO became inactive after the PO was created but the item has been already been fully received. We can receive the POs if the PO status in not change to WAPPR. However, once the status is changed to WAPPR, for reasons necessary to our business process, the PO can't be re-approved and the item's status whose status prevents the PO's approval can't be changed becasue there are open transactions against the item. Steps to Replicate 1. Go to PO application and insert new PO. 2. Fill out a Company. 3. Go to the PO Lines tab and hit new row. Enter the following values for that row, ITEM=217224, QTY=1, STOREROOM=CENTRAL. 4. Hit New Row again and enter the following values, ITEM=560-00, QTY=1, STOREROOM=CENTRAL 5. Click SAVE. 6. Change status of PO to APPR 7. Go to the Receiving app 8. Enter the PO no. from above. 9. Go to the Material Receipts tab. 10. Click the Select Ordered Items button. 11. Select the checkbox against item 217224. 12. Click OK, click SAVE. 13. Go to Inventory app and recall item 217224 14. Change status of item to PENDOBS (ensure you are changing the status for the item in the CENTRAL storeroom. Note: No message is thrown that the item is on an open PO. 15. Go back to the PO app and recall the PO created above. 16. Change status of PO back to WAPPR. Note: No message is thorwn advising that the PO will not be able to be re-approved due to the reference of an item having a status of PENDOBS. 17. Go to the PO Lines tab 18. For the line not yet fully received, change the qty=2 (not really necessary) 19. Save. 20. Change the status to APPR. Result: Even though the line with the item in status PENDOBS as been completely received and the line with the ACTIVE item NOT yet received, Maximo does not allow the approval of the PO and throws the following error messages. BMXAA3279E - Could not change PO XXXX status to APPR. BMXAA2119E - item(s) [xyz] is in PLANNING or PENDOBS status. Environment App Server: IB< WebSphere Application Server 6.1 Version: SAP ERP 6.0 Adapter 7.1.0.0 Build 010 DB Build V7100-04 ITIM PMP 7.2.0.00 Build 1 DB Build V710-02 Common PMP 7.1.1.6 Build 20091130D DB Build V7116-05 IBM Maximo Adapter for Primavera 7.1.1.0 Build 20091209-1102DB Build V7120-24 Base Services 7.1.1.6-LA20100531-2150 Build 2091208-1415 DB Build HFDB Build V7116-173 7116-09 IBM Maximo Project Adaptor 7.1.1.02 Build 14 DB Build V7110-02 Server OS Windows Server 2003 5.2 Build 3790 Service Pack2 Tested and replicated in Base 7.1.1.6 Searched and found the following KB doc http://www-01.ibm.com/support/docview.wss?uid=swg21428208 However, in the client's scenario, the problem is a little different. Their PO was created when the item status was ACTIVE and the PO was approved and the specific line was received in full. The PO has more than one line on it and the buyer had to un-approve the PO so they could manage the open PO line (which has NOT been received at all and whose status is in ACTIVE mode). Now they can't re-approve the PO because of one of the item's status listed on the PO and they can't change the item's status because of the PO. They need to be able to manage PO's and if the status logic can change they need to include logic to prevent un-approving PO's where this condition exists.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: maximo * **************************************************************** * PROBLEM DESCRIPTION: ON A MULTIPLE LINE PO, IF ONE LINE ITEM * * HAS HAD ITS STATUS CHANGED TO PENDOBS, * * THE PO IS UNABLE TO BE APPROVED * * * **************************************************************** * RECOMMENDATION: * * * * * * * **************************************************************** ON A MULTIPLE LINE PO, IF ONE LINE ITEM HAS HAD ITS STATUS CHANGED TO PENDOBS, THE PO IS UNABLE TO BE APPROVED
Problem conclusion
<This is fixed per the product designer: the best way to resolve this is to allow the item status to be changed to ACTIVE directly from PENDOBS. > The fix for this APAR is contained in the following maintenance package: | release\fix pack | REL 7.1.1.8 - BS
Temporary fix
Comments
APAR Information
APAR number
IZ84206
Reported component name
PURCHASING
Reported component ID
5724R46PU
Reported release
711
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2010-09-01
Closed date
2010-09-17
Last modified date
2010-09-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
PURCHASING
Fixed component ID
5724R46PU
Applicable component levels
R711 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPN3","label":"Purchase Requisitions"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"711","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
17 September 2010